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San Diego, Orange and Imperial Counties

BBB Business Review

BBB Accredited Business since

Instant Checkmate Inc

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Phone: (866) 490-5980 Fax: (702) 685-6075 9596 Chesapeake Dr #A, San Diego, CA 92123 View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Instant Checkmate Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Instant Checkmate Inc include:

  • Length of time business has been operating

Factors that raised the rating for Instant Checkmate Inc include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 942 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

942 complaints closed with BBB in last 3 years | 518 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 230
Billing/Collection Issues 64
Delivery Issues 12
Guarantee/Warranty Issues 0
Problems with Product/Service 636
Total Closed Complaints 942

Customer Reviews Summary Read customer reviews

51 Customer Reviews on Instant Checkmate Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 50
Total Customer Reviews 51

Additional Information

BBB file opened: March 08, 2012 Business started: 06/17/2010 in NV Business incorporated: 10/02/2012 in DE
Type of Entity


Business Management
Mr. Joey Rocco, Co-Founder & COO Mr. Gabriel Bristol, Director of Customer Service Mr. Kris Kibak, Co-Founder & CEO
Contact Information
Principal: Mr. Joey Rocco, Co-Founder & COO
Related Businesses
The Control Group Intelicare Direct Inc
Number of Employees


Business Category

Internet Services Searchers of Records Information Technology Services Information Bureaus

Alternate Business Names
US People Records

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Types of Complaints Handled by BBB

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BBB Complaint Process

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