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San Diego, Orange and Imperial Counties

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Anchor General Insurance Company

Additional Locations

Phone: (858) 527-3600 Fax: (858) 527-3750 View Additional Phone Numbers 10256 Meanley Dr, San Diego, CA 92131 View Additional Email Addresses http://www.anchorgeneral.com

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Description

This company offers auto insurance through retail agents.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Anchor General Insurance Company include:

  • 62 complaints filed against business
  • Length of time business has taken to resolve complaint(s)

Factors that raised the rating for Anchor General Insurance Company include:

  • Length of time business has been operating.
  • Response to 62 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

62 complaints closed with BBB in last 3 years | 26 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 6
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 54
Total Closed Complaints 62

Customer Reviews Summary Read customer reviews

1 Customer Review on Anchor General Insurance Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: January 09, 1998 Business started: 12/11/1987 in CA Business incorporated: 12/11/1987 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Department of Insurance
Consumer Services Division, 300 South Spring Street, Los Angeles CA 90013
http://www.insurance.ca.gov
Phone Number: 800-927-4357
Fax Number: 213-897-5961
The license number is 0B67344.

California Department of Insurance
Consumer Services Division, 300 South Spring Street, Los Angeles CA 90013
http://www.insurance.ca.gov
Phone Number: 800-927-4357
Fax Number: 213-897-5961
The license number is 2B88246.

Type of Entity

Corporation

Business Management
Mr. Abdullah Badani, Owner Mr. Dan Callam, VP of Claims Ms. Heidi McKinley, Claims Supervisor Ms. Jennifer Carmichael, Claims Supervisor Mr. Joe L. Kaiser, Vice President Internal Audit Ms. Yeager O'Connor, Supervisor Mr. Lorenzo Rosas, Claims Representative Mrs. Susan Stokes-Gibson, Vice President Ms. Annie Strandberg, HR Director
Contact Information
Principal: Mr. Abdullah Badani, Owner
Principal: Mr. Dan Callam, VP of Claims
Principal: Ms. Heidi McKinley, Claims Supervisor
Customer Contact: Mr. Lorenzo Rosas, Claims Representative
Number of Employees

207

Business Category

Insurance - Auto

Alternate Business Names
Anchor Claims Services Inc Anchor General Insurance Agency Inc
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

California Department of Insurance Consumer Services Division, 300 South Spring Street, Los Angeles CA 90013 Phone Number: 800-927-4357 Fax Number: 213-897-5961 http://www.insurance.ca.gov

Industry Tips
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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BBB Complaint Process

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