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BBB Accredited Business since

Frys Electronics Inc

Additional Locations

Phone: (714) 378-4400 Fax: (714) 378-4418 View Additional Phone Numbers 10800 Kalama River Ave, Fountain Valley, CA 92708 View Additional Email Addresses http://www.frys.com

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Description

This company offers electronics at retail.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Frys Electronics Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Frys Electronics Inc include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 32 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

32 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 23
Total Closed Complaints 32

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Frys Electronics Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: Business started: 03/18/1985 in CA Business started locally: 03/18/1985 Business incorporated: 03/18/1985 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Electronic & Appliance Repair, Home Furnishings & Thermal Insulation
4244 S Market Ct #D, Sacramento CA 95834
http://www.bearhfti.ca.gov/
Phone Number: 916-999-2041
Fax Number: 916-921-7279
homeproducts@dca.ca.gov
The license number is 2107.

Bureau of Electronic & Appliance Repair, Home Furnishings & Thermal Insulation
4244 S Market Ct #D, Sacramento CA 95834
http://www.bearhfti.ca.gov/
Phone Number: 916-999-2041
Fax Number: 916-921-7279
homeproducts@dca.ca.gov
The license number is 74755.

Type of Entity

Corporation

Business Management
Mr. Gary Aboulaboudian, Store Manager Ms. Ginger Bautista, Contact
Contact Information
Principal: Mr. Gary Aboulaboudian, Store Manager
Principal: Ms. Ginger Bautista, Contact
Number of Employees

2,500

Business Category

Electric Equipment & Supplies - Retail Electronic Equipment & Supplies - Dealers Electronic Instruments Laundry Equipment Appliances - Major - Dealers Audio-Visual Equipment - Dealers

Alternate Business Names
Fry's Electronics Frys
Industry Tips
Tech Support Scam
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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