BBB Business Review
BBB Accredited Business since
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This company offers student loan consolidation consulting and processing services.
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A BBB Accredited Business since
BBB has determined that Student Loan Service.US meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Student Loan Service.US include:
- Complaint volume filed with BBB for business of this size.
- Response to 26 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||26|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||30|
Type of Entity
Business ManagementMr. Jason Blackburn, Director of Operations Mr. Antony Murigu, Owner
Related BusinessesCoastal Credit Solutions MoneyNest.com Nulo Debt Processing Level Thirty Three
Number of Employees
Debt Repayment Plan Credit - Debt Consolidation Services Professional Services - General
Products & Services
Student Loan Service.US offers the following product(s): Free Consultations to review programs to lower monthly payments, Processing services for student loan consolidation
Hours of Operation
|M||:||7:00 AM - 6:00 PM|
|T||:||7:00 AM - 6:00 PM|
|W||:||7:00 AM - 6:00 PM|
|Th||:||7:00 AM - 6:00 PM|
|F||:||7:00 AM - 4:00 PM|
Method(s) of PaymentCredit Card & ACH
Refund and Exchange PolicyWe offer a money-back guarantee, which is subject to the information you provide to us. We offer a full and complete refund in the event Student Loan Service processes the application and your consolidation is denied by the Department of Education. We cannot, however, guarantee a reduction in payments, as it is at the discretion of the Department of Education.
Alternate Business NamesLibre Technology Inc NDP Services Inc
The following Government Agency(s) or Association(s) may be able to provide you additional information:
Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580 http://www.ftc.gov