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Student Loan Service.US

Phone: (877) 927-6859 Fax: (877) 268-4744 4719 Viewridge Ave #200, San Diego, CA 92123 http://www.studentloanservice.us

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Description

This company offers student loan consolidation consulting and processing services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Student Loan Service.US meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Student Loan Service.US include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 26 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 14
Total Closed Complaints 26

Customer Reviews Summary Read customer reviews

30 Customer Reviews on Student Loan Service.US
Customer Experience Total Customer Reviews
Positive Experience 30
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 30

Additional Information

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BBB file opened: September 10, 2012 Business started: 02/10/2009 in CA Business incorporated: 02/10/2009 in CA
Type of Entity

Corporation

Business Management
Mr. Jason Blackburn, Director of Operations Mr. Antony Murigu, Owner
Contact Information
Principal: Mr. Jason Blackburn, Director of Operations
Principal: Mr. Antony Murigu, Owner
Related Businesses
Coastal Credit Solutions MoneyNest.com Nulo Debt Processing Level Thirty Three
Number of Employees

62

Business Category

Debt Repayment Plan Credit - Debt Consolidation Services Professional Services - General

Products & Services

Student Loan Service.US offers the following product(s): Free Consultations to review programs to lower monthly payments, Processing services for student loan consolidation

Hours of Operation
M: 7:00 AM - 6:00 PM
T: 7:00 AM - 6:00 PM
W: 7:00 AM - 6:00 PM
Th: 7:00 AM - 6:00 PM
F: 7:00 AM - 4:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Credit Card & ACH
Refund and Exchange Policy
We offer a money-back guarantee, which is subject to the information you provide to us. We offer a full and complete refund in the event Student Loan Service processes the application and your consolidation is denied by the Department of Education. We cannot, however, guarantee a reduction in payments, as it is at the discretion of the Department of Education.
Alternate Business Names
Libre Technology Inc NDP Services Inc
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Consumer Financial Protection Bureau P.O. Box 4503, Iowa City IA 52244 Phone Number: 855-411-2372 Fax Number: 855-237-2392 http://www.consumerfinance.gov info@consumerfinance.gov

Bureau for Private Postsecondary Education 2535 Capitol Oaks Dr #400, Sacramento CA 95833 Phone Number: 888-370-7589 Fax Number: 916-263-1897 http://www.bppve.ca.gov bppve@dca.ca.gov

Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580 http://www.ftc.gov

Industry Tips
Credit Repair/ Credit Counseling Debt Collection Rights Debt Negotiators/ Debt Settlements Debt Relief Strategies Fair Credit Reporting Financial Aid & Scholarship Companies Financial Industry Identity Theft Student Loan Consolidation
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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