BBB Business Review
This Business is not BBB accredited
Phone: (858) 481-2118 Fax: (858) 481-2211 View Additional Phone Numbers 973-C Lomas Santa Fe Dr, Solana Beach, CA 92075
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This company offers wholesale and mail order for self-care and beauty products.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Cosmesearch Inc include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Cosmesearch Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Additional Complaint Information
Consumer complaints allege that consumers are unable to obtain refunds when they are not satisfied with the product. The company advertises a money back guarantee and consumers are finding it difficult to contact the company when they want to return product. Complaints also allege that the company is non-responsive until after the required amount of time for issuing a refund has elapsed.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Sahad Baghdassarian, Vice President Ms. Seta Baghdassarian, President
Number of Employees
Cosmetic Sales by Internet