BBB Business Review
BBB Accredited Business since
Phone: (800) 650-5797 Fax: (858) 509-1729 10935 Vista Sorrento Pkwy #200, San Diego, CA 92130 View Additional Web Addresses
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This company offers cellular phones and service.
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A BBB Accredited Business since
BBB has determined that GreatCall Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for GreatCall Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 188 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||157|
|Total Closed Complaints||188|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. David Inns, President Mr. Daniel Gonzales, Manager, Technical Support & Special Projects Mr. William Kuncz, C.F.O. Mr. Ray Morris, C.O.O
Number of Employees
Cellular Telephone Service & Supplies
Alternate Business NamesJitterbug
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