BBB Logo

Better Business Bureau ®
Start With Trust®
San Diego, Orange and Imperial Counties

BBB Business Review

This Business is not BBB accredited

Pristine Loss Mitigation Inc

Phone: (888) 816-2479 5051 E Orangethorpe Ave #E, Anaheim, CA 92807

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers loan modification and other legal services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Pristine Loss Mitigation Inc include:

  • BBB concerns with the industry in which this business operates
  • Length of time business has been operating
  • Failure to have a required competency license.
  • 21 complaints filed against business
  • Failure to respond to 15 complaints filed against business
  • 2 complaints filed against business that were not resolved
  • 4 serious complaints filed against business
  • Government action(s) against business


Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 21 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 19
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Pristine Loss Mitigation Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 4

Additional Information

top
BBB file opened: November 01, 2013 Business started: 08/05/2013 in CA Business incorporated: 08/05/2013 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Bureau of Real Estate
1651 Exposition Blvd, Sacramento CA 95815
http://bre.ca.gov/
Phone Number: 1 (877) 373-4542
Fax Number: (916) 263-8641
On 7/21/2014 BBB confirmed that Pristine Loss Mitigation Inc had not obtained a necessary license from California Bureau of Real Estate.

Type of Entity

Corporation

Business Management
Ms. Noelle Hall-Tello, Owner
Contact Information
Principal: Ms. Noelle Hall-Tello, Owner
Number of Employees

1

Business Category

California -- Advance Fee Residential Loan Modification/Mortgage Loan Forbearance Services Financial Services Loan Modification Real Estate Loan Modification

Alternate Business Names
Pristine and Affiliates
Industry Tips
Debt Relief Strategies Financial Industry Forensic Loan Audits Loan Modifications Student Loan Consolidation
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

Find a LocationX

  Change Location
Show Only Accredited Locations