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BBB Business Review

BBB Accredited Business since 4/3/2007

Greg's Automotive-Helix

Phone: (619) 444-7993 Fax: (619) 444-9672 4654 Avocado Blvd, La Mesa, CA 91941 http://www.helixautocare.com View Additional Web Addresses

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Description

This company offers general auto repair as well as maintenance and diagnosis of all vehicle systems.

BBB Accreditation

A BBB Accredited Business since 4/3/2007

BBB has determined that Greg's Automotive-Helix meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Greg's Automotive-Helix include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Greg's Automotive-Helix
See Trends in Complaints on Greg's Automotive-Helix

Additional Information

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BBB file opened: March 29, 2007 Business started: 12/01/1972 in CA Business incorporated: 05/05/1992 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Automotive Repair- San Diego
16855 W. Bernardo Dr #112, San Diego CA 92127
http://www.autorepair.ca.gov
Phone Number: (858) 716-1025
Fax Number: 858-716-1136
The license number is 248372.

Type of Entity

Corporation

Business Management
Ms. Sheri Kelly, President
Contact Information
Principal: Ms. Sheri Kelly, President
Number of Employees

2

Business Category

Auto Repair & Service

Products & Services

Greg's Automotive-Helix sells the following brand(s): BG automotive chemicals, Delco, Gates rubber products, Interstate Batteries, Kendall oil products, Motorcraft

Greg's Automotive-Helix offers the following product(s): All products involved with repairing and maintaining your vehicle, All service, repair and maintenance parts, Batteries, Tires

Method(s) of Payment
Mastercard, Visa, Discover, American Express. Cash and checks, both personal and business. Insurance company payments accepted after review.
Refund and Exchange Policy
2 years, 24000 miles warranty. Some exclusions apply. Ask for information.
Alternate Business Names
Kelly Autoworks, Inc
Additional Information

Sheri Kelly is also the CFO of Greg's Automotive. A report on this company is also available.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

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