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BBB Business Review

BBB Accredited Business since

Burger Auto Group LLC

Phone: (619) 463-9321 View Additional Phone Numbers 8355 Hercules St, La Mesa, CA 91942

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Description

This company is a Dodge, Chrysler and Jeep dealership.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Burger Auto Group LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Burger Auto Group LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 13 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 11
Total Closed Complaints 13

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Burger Auto Group LLC
See Trends in Complaints on Burger Auto Group LLC

Additional Information

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BBB file opened: June 03, 1994 Business started: 01/01/1952 in CA Business incorporated: 10/26/2009 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DMV Occupational Licensing
9174 Sky Park Ct Ste 210, San Diego CA 92123
http://www.dmv.ca.gov
Phone Number: (858) 495-3676
The license number is 47417.

Bureau of Automotive Repair- San Diego
16855 W. Bernardo Dr #112, San Diego CA 92127
http://www.autorepair.ca.gov
Phone Number: (858) 716-1025
Fax Number: 858-716-1136
The license number is 263137.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Pamela Burger, President Mr. David Cole, Service Manager Mr. Barrett Pricor, General Sales Manager
Contact Information
Principal: Mrs. Pamela Burger, President
Number of Employees

98

Business Category

Auto Dealers - New Cars Auto Body Repair & Painting Auto Repair & Service

Alternate Business Names
Carl Burgers Auto World Carl Burgers Chrysler World Carl Burgers Dodge Chrysler Jeep RAM World Carl Burgers Dodge World Carl Burgers Jeep World Carl Burgers RAM World La Mesa Chrysler-Jeep Inc La Mesa Dodge Inc
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Auto Repair Tips
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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