skip entire header and global navigation

BBB Business Review

This Business is not BBB accredited

Rent San Diego Properties

Fax: (858) 530-0338 7966 Arjons Dr #118, San Diego, CA 92126 http://www.rentsandiegoproperties.com View Additional Web Addresses ! Rent San Diego Properties is Believed to Be Out of Business !

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers a prepaid rental listing service.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

51 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 39
Total Closed Complaints 51

Additional Complaint Information

diffculties in obtaining a refund and misleading sales practices. Consumers state they pay a fee that varies of $88 for rental listings, but the listings they receive are inconsistent with their requirements or expired. Consumers also state they are told verbally that the company has a complete money-back guarantee, but are charged a $50 service charge. When contacting the company regarding their refund, consumers are consistently told the company did not receive the requested faxed paperwork.

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Rent San Diego Properties
See Trends in Complaints on Rent San Diego Properties

  • Government Actions

    The People of the State of California v. Laverne Marie Bosse
    Date of Action: 9/10/2012
    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On September 10, 2012, Laverne Bosse of Rent San Diego Properties was charged with six counts of unlawfully referring a property to a prospective tenant knowing and having reason to know that the property has been described and advertised by and on behalf of the licensee in a false, misleading, and deceptive manner, in violation of California Business and Professions Code section 10167.11(b).

    On October 18, 2012, Ms Bosse pled guilty to providing misleading rental lists without the authority to list properties at all. She was ordered to pay restitution to four victims in the amount of $362, to pay a fine of $500, and to surrender her real estate license.

    This action is final.

    What government actions does BBB report on?

  • Advertising Review

    BBB has nothing to report concerning Rent San Diego Properties's advertising at this time.

    What is BBB Advertising Review?

Additional Information

top
BBB file opened: July 29, 2005 Business started: 06/01/2003 in CA
Type of Entity

Sole Proprietorship

Business Management
Ms. Laverne Bosse, President
Contact Information
Principal: Ms. Laverne Bosse, President
Number of Employees

2

Business Category

Apartment Finding & Rental Service

Refund and Exchange Policy
Rent San Diego Properties has provided the Better Business Bureau with a copy of their contract containing the following information on their refund policy:

RIGHT TO REFUND

If within five days after payment of a fee, the licensee (Company) has not supplied the prospective tenant (Client) with at least three available rental properties meeting the specifications of the contract as to (I) type of structure, (II) designated area, (III) furnished or unfurnished (IV) number of bedrooms (V) maximum rental and (VI) any other specification expressly set forth in the contract, the full amount of the fee shall be refunded to the prospective tenant upon presentation of evidence of such failure within ten days after the expiration of the five day period. The prospective tenant is not entitled to a refund if the prospective tenant obtains a rental through the services of the licensee.

If the prospective tenant obtains a rental other than through the services of the licensee during the term of this contract, or if the prospective tenant does not obtain a rental through the services of the licensee during the term of the contract, the licensee shall refund the fee received in excess of a fifty dollar ($50) service charge to the prospective tenant within 10 days after the prospective tenant supplies either (I) reasonable documentation of the prospective tenant’s new rental or of the fact that the prospective tenant did not move, such as a lease, rental agreement, or utility bill, with sufficient information to verify that the new rental was not obtained through the services of the licensee or that the prospective tenant did not move, or (II) if the prospective tenant is unable to locate or provide that documentation, the prospective tenant may, at his or her option, fill out a written form provided by the licensee and signed by the prospective tenant under penalty of perjury stating that he or she did not obtain a rental through the services of the licensee during the time of the contract.

To be entitled to a refund in excess of the service charge, the prospective tenant must mail or deliver the demand for refund not later than 10 days after the expiration of this contract, and must supply either (I) reasonable documentation of the prospective tenant’s new rental or of the fact that the prospective tenant did not move, such as a lease, rental agreement or utility bill, with sufficient information to verify that the new rental was not obtained through the services of the licensee, or that the prospective tenant did not move or (II) a written form provided by the licensee and signed by the prospective tenant under the penalty of perjury stating that he or she did not obtain a rental through the services of the licensee during the time of contract. The documentation may be supplied after the demand for a refund is mailed or delivered, provided that it is supplied within a reasonable time after it becomes available.

You may bring a small claims court action against the licensee for his/her refusal to make a refund on your demand of all or part of the fee paid by you under this contract. If the court finds that the licensee has acted in bad faith in refusing to make the refund, the court has the authority to award you up to one thousand dollars ($1000.00) in addition to damages actually sustained by you (April, 2009).


The BBB encourages consumers to review any contract carefully before signing it, and consult a qualified legal professional with any questions.

Please note that Rent San Diego Properties may update or otherwise modify their contract at any time. Always read what you are about to sign.
Alternate Business Names
San Diego Properties SD Properties
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

California Department of Real Estate 2201 Broadway, P.O. Box 187000, Sacramento CA 95818 Phone Number: (916) 227-0931 Fax Number: 916-227-0777 http://www.dre.ca.gov

Small Claims Court 8950 Clairemont Mesa Blvd., San Diego CA 92123 Phone Number: (858) 634-1777 http://www.courtinfo.ca.gov/selfhelp

Industry Tips
Savvy Consumer
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations

X

According to information in BBB files, it appears that this business is no longer in business.