BBB Business Review
This Business is not BBB accredited
Rent San Diego Properties
Fax: (858) 530-0338 7966 Arjons Dr #118, San Diego, CA 92126 View Additional Web Addresses ! Rent San Diego Properties is Believed to Be Out of Business !
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This company offers a prepaid rental listing service.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||25|
|Total Closed Complaints||29|
Additional Complaint Information
diffculties in obtaining a refund and misleading sales practices. Consumers state they pay a fee that varies of $88 for rental listings, but the listings they receive are inconsistent with their requirements or expired. Consumers also state they are told verbally that the company has a complete money-back guarantee, but are charged a $50 service charge. When contacting the company regarding their refund, consumers are consistently told the company did not receive the requested faxed paperwork.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Laverne Bosse, President
Number of Employees
Apartment Finding & Rental Service
Refund and Exchange PolicyRent San Diego Properties has provided the Better Business Bureau with a copy of their contract containing the following information on their refund policy:
RIGHT TO REFUND
If within five days after payment of a fee, the licensee (Company) has not supplied the prospective tenant (Client) with at least three available rental properties meeting the specifications of the contract as to (I) type of structure, (II) designated area, (III) furnished or unfurnished (IV) number of bedrooms (V) maximum rental and (VI) any other specification expressly set forth in the contract, the full amount of the fee shall be refunded to the prospective tenant upon presentation of evidence of such failure within ten days after the expiration of the five day period. The prospective tenant is not entitled to a refund if the prospective tenant obtains a rental through the services of the licensee.
If the prospective tenant obtains a rental other than through the services of the licensee during the term of this contract, or if the prospective tenant does not obtain a rental through the services of the licensee during the term of the contract, the licensee shall refund the fee received in excess of a fifty dollar ($50) service charge to the prospective tenant within 10 days after the prospective tenant supplies either (I) reasonable documentation of the prospective tenant’s new rental or of the fact that the prospective tenant did not move, such as a lease, rental agreement, or utility bill, with sufficient information to verify that the new rental was not obtained through the services of the licensee or that the prospective tenant did not move, or (II) if the prospective tenant is unable to locate or provide that documentation, the prospective tenant may, at his or her option, fill out a written form provided by the licensee and signed by the prospective tenant under penalty of perjury stating that he or she did not obtain a rental through the services of the licensee during the time of the contract.
To be entitled to a refund in excess of the service charge, the prospective tenant must mail or deliver the demand for refund not later than 10 days after the expiration of this contract, and must supply either (I) reasonable documentation of the prospective tenant’s new rental or of the fact that the prospective tenant did not move, such as a lease, rental agreement or utility bill, with sufficient information to verify that the new rental was not obtained through the services of the licensee, or that the prospective tenant did not move or (II) a written form provided by the licensee and signed by the prospective tenant under the penalty of perjury stating that he or she did not obtain a rental through the services of the licensee during the time of contract. The documentation may be supplied after the demand for a refund is mailed or delivered, provided that it is supplied within a reasonable time after it becomes available.
You may bring a small claims court action against the licensee for his/her refusal to make a refund on your demand of all or part of the fee paid by you under this contract. If the court finds that the licensee has acted in bad faith in refusing to make the refund, the court has the authority to award you up to one thousand dollars ($1000.00) in addition to damages actually sustained by you (April, 2009).
The BBB encourages consumers to review any contract carefully before signing it, and consult a qualified legal professional with any questions.
Please note that Rent San Diego Properties may update or otherwise modify their contract at any time. Always read what you are about to sign.
Alternate Business NamesSan Diego Properties
The following Government Agency(s) or Association(s) may be able to provide you additional information:
California Bureau of Real Estate 1651 Exposition Blvd, Sacramento CA 95815 Phone Number: 1 (877) 373-4542 Fax Number: (916) 263-8641 http://bre.ca.gov/
Small Claims Court - San Diego 8950 Clairemont Mesa Blvd., San Diego CA 92123 Phone Number: (858) 634-1777 http://www.courtinfo.ca.gov/selfhelp