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Renovation Realty Inc

Phone: (619) 741-3905 Fax: (619) 741-3943 View Additional Phone Numbers 7777 Alvarado Rd #604, La Mesa, CA 91942 http://www.renovationrealty.com View Additional Web Addresses

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Description

This company offers a complete residential real estate brokerage and general contracting service that renovates and then sells homes for customers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Renovation Realty Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Renovation Realty Inc include:

  • Length of time business has been operating

Factors that raised the rating for Renovation Realty Inc include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Renovation Realty Inc
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

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BBB file opened: September 19, 2011 Business started: 05/19/2011 in CA Business incorporated: 05/19/2011 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The license number is 965506.

California Bureau of Real Estate
1651 Exposition Blvd, Sacramento CA 95815
http://bre.ca.gov/
Phone Number: 1 (877) 373-4542
Fax Number: (916) 263-8641
The license number is 01904038.

Type of Entity

Corporation

Business Management
Mr. Cannon M Christian, CEO / President Mr. Griffin H Christian, Officer Mr. Art Haffling, Vice President Mr. Keith Christian
Contact Information
Principal: Mr. Cannon M Christian, CEO / President
Principal: Mr. Griffin H Christian, Officer
Principal: Mr. Art Haffling, Vice President
Number of Employees

25

Business Category

Real Estate Construction & Remodeling Services

Industry Tips
Contractors

Additional Locations

  • 7777 Alvarado Rd #604

    La Mesa, CA 91942 (619) 741-3905 (888) 920-7366

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Additional Phone Numbers

  • (888) 920-7366(Phone)
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Complaint Detail(s)

2/13/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: My wife and I recently purchased a house in January that was renovated by Renovation Realty. The house initially looked great from the outside with a few minor obvious issues. Things like leaking water lines, poorly poured new concrete garage floor the is a couple inched high in the middle and large 18 inch gaps on each side of the garage door. 3 wire electrical outlets with two wire installation etc. So after a home inspection these were pointed out as needing to be fixed and for the most part was taken care of. Also found that the washer drain was clogged and upon camera video inspection that there is a collapsed pipe under my bathroom floor that is several thousand dollars to fix. My next big issue that is health affecting is we have been living in this house for about 5 or 6 weeks now and all of a sudden my asthma started acting up and had to go to emergency twice last week and found out that I had asthmatic bronchitis and was severe. So been home sick all week and scheduled AiriTech to come out and clean out our air ducts. It was discovered that upon trying to clean all the new duct work was not attached, screwed in or even tape sealed so all the insulation and drywall particles was just filling the air and causing my health issues as been breathing that in for the past weeks. My complaint is that it appears this company is for doing as little as possible and make as much profit as possible. Things were not even done up to code and the inspector saw new duct work and figured it was all good, when in fact there is missing connectors and elbows, screws and heat tape to self enclose this improtant heating system. As soon as the heater was turned on, the duct work came off the registers and started filling the house with dangerous insulation and drywall particles. I wanted to voice this complaint as this is no way to do business and hope that anyone using their company make sure that you have a more thorough inspection done as these people do not do good work.

Desired Settlement: Not sure what can be done at this point. It has been about 6 weeks since we took ownership and I have had to pay things out of my own pocket and currently have to get old, rat dropping insulation removed and cleaned up and new insulation installed. I thought about calling Renovation Realty, but have not had much luck with other issues, so just wanted to voice my complaint and if there is anything that can be done, someone could let me know.

BBB's Final Determination: Consumer accepted resolution offered by the business.

BBB Comments: The consumer indicated to the BBB that the company has resolved the complaint.

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