Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Arnel Management Company has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Arnel Management Company

      949 S Coast Dr #600 Costa Mesa, CA 92626

    • Arnel Management Company

      950 S Coast Dr #290 Costa Mesa, CA 92626-9724

    • Arnel Management Company

      PO Box 27850 Santa Ana, CA 92799-9626

    • Arnel Management Company

      1201 SE Walnut Tustin, CA 92780

    • Arnel Management Company

      345 W First St Tustin, CA 92780

    Business ProfileforArnel Management Company

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers property management.

    Business Details

    This is a multi-location business.

    Find a Location

    Arnel Management Company has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Arnel Management Company

        949 S Coast Dr #600 Costa Mesa, CA 92626

      • Arnel Management Company

        950 S Coast Dr #290 Costa Mesa, CA 92626-9724

      • Arnel Management Company

        PO Box 27850 Santa Ana, CA 92799-9626

      • Arnel Management Company

        1201 SE Walnut Tustin, CA 92780

      • Arnel Management Company

        345 W First St Tustin, CA 92780

      Location of This Business
      949 S Coast Dr #600, Costa Mesa, CA 92626
      Years in Business:
      51
      Business Started:
      4/1/1973
      Business Incorporated:
      4/9/1973
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Arnel Property Management
      • The Homestead Apartment Home
      • Walnut East
      • Villa Viento
      • Nogal Feliz
      • Casa Ciento
      • The Villager
      • Sutton Place
      • Casa Madrid
      • Calespana
      • Cinnamon Creek
      • Homestead
      • Alicia Village
      • Alicia Plaza
      • Cinnamon Ridge
      • Heritage Point
      • Pheasant Ridge
      • The Cape
      • Hampton Pointe
      • Wimbledon Glen
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This management group sent over a payment notice for charges to refurbish the apartment i moved out of, like carpet replacement etc. though they are adding an additional day of stay which i didnt, and thats fine ill pay but the notice states i have only 10 days to pay over the phone using the numbers provided. when trying to do so for 7 days straight and calling multiple times a day leaving several messages, they refuse to pick up and answer any of my calls to pay this bill.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      VA V

      1 star

      02/24/2024

      I give zero stars but I have to add one.Our gas has been out for two days and just received an email it will be out for another two days! We have no hot water or able to cook a meal. They just offered us pizza instead and first come first serve. We have had several notices about gas leaks in the past and this time its been the longest. Its very frustrating to pay so much on rent and have things not working.

      Arnel Management Company Response

      03/11/2024

      We are sorry for the inconvenience that this experience has caused you. Unfortunately, we were directed by the gas company to turn the gas off to the entire property. However, repairs have been completed and the gas to the property has been turned back on. During this time we provided food to residents at the property and we also gave residents a ten percent discount towards their March rent. 

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.