Business ProfileforLloyd Pest Control

I called Lloyd Pest Control Services to adress the termite issue I had at the above adress. While scheduling the appointment, I went through the details with ( ****) the estimator. We had termite damage on the siding of the house and the studs behind the siding. I specifically asked ****; if everything would be sprayed and the studs would be injected with termite medicine? His answer was " Yes". On June 6, 2022 **** from the company came and we walked through together. I showed him the studs that were obviously had termites in them and I did ask him the same question before he started. His answer was, " Sure I can inject the studs if you want me to... He said he needs to go through one by one and inject them. I said " Yes" So, while he was starting, he asked me if I had a water connection and a garden hose.. I gave it to him, he started filling his tank with water and started to spray the property with the water while I was watching and my wife was in the car watching as well. I messaged **** ( the inspector), he did not answer. Me and my wife went back after 1 hour, **** was already gone. I messaged **** several times to ask about what happened to the studs injection, there was no answer until I told him that this wasnt the agreement; I was going to dispute the charges and take it to the small claims court if necessary. Than he replies and tells me that **** was a licensed professional and his opinion was no injecting. His opinion was spraying the building with water?? After a few days we had no choice but replacing the damaged studs because we still saw termites crawling on the wood. What happened to the termite medicine? I received a **** of $810 yesterday. I am disputiing this charge..