Business ProfileforCorky's Pest Control Inc

I received a bee removal and rodent control, both were incomplete and/or ineffective in July 2023. I've made numerous calls and sent several emails and text messages complaining about the service and this account. The last person I spoke with was ******* in accounts Who assured me that I will be given a call back after he sorts out the account. it's been 2 weeks and I have not received any calls. Since 2024 only, I have called on January 12, 22 and 25 and on march 6 and 12 and spoke to different people about this problem. I have sent numerous texts to ***************** enumerating all the problems and no response was received. I was told the supervisor will be contacting me and I received no calls from any supervisors.I'm including what i've already shared numerous times with *****************, on *****'s voicemail with two other customer service representatives and also with *******.1. The bee removal only incorporated removing the bees and not closing the hole. the bees were returning and I had to hire my own handyman to close the opening to the roof line. The contract and the description on the website specified closing hole.2. There was damage to the ceiling after a service call. that damage was only repaired aesthetically by painting and not actually correcting the fault line3. The traps only captured 2 rats in total. The rats are still rampant in the attic, and no service calls were made since September of 2023. Although initially they tried to vacuum the excrements the attic is now fully contaminated again since there have been no services since September. The gap has not been completed and yet I am being billed repeatedly.4. During the bee removal, there was a small crack to the window which has expanded since that time.Given these issues, the account cannot be settled until the job is complete and the damages to the ceiling and the window are repaired.***********************