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Business ProfileforInstant Checkmate
Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On September 11, 2023, the Federal Trade Commission filed a Proposed Stipulated Order for Permanent Injunction, Civil Penalty Judgment, and Other Relief against Instant Checkmate. Charges filed allege the business is in violation of federal law prohibiting deceptive and unfair acts or practices in the promotion and sale of background reports.
The matter is pending.
At-a-glance
Customer Complaints
214 complaints closed in last 3 years
78 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
This business offers online background report services for use by consumers by providing information generated by public records that include federal, state and county databases.
Business Details
This is a multi-location business.
- Headquarters
- 375 Camino de la Reina Ste 400, San Diego, CA 92108-3083
- BBB File Opened:
- 3/8/2012
- Years in Business:
- 13
- Business Started:
- 6/17/2010
- Business Incorporated:
- 10/2/2012
- Accredited Since:
- 1/21/2014
- Type of Entity:
- Corporation
- Alternate Business Name
- US People Records
- United States Background Checks
- Related Businesses
- Business Management
- Mr. Robert, Supervisor
- Mr. Chris Eckstrum
- Mr. Accounts Payable, Accounts Payable Staff
- Contact Information
Principal
- Mr. Robert, Supervisor
- Mr. Chris Eckstrum
Customer Contact
- Mr. Robert, Supervisor
- Mr. Chris Eckstrum
- Additional Contact Information
Fax Numbers
- (702) 685-6075Primary Fax
Email Addresses
- Primary
Website Addresses
- (702) 685-6075
Customer Complaints
214 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
104 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Xue W
03/25/2024
Instant Checkmate Response
04/01/2024
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