BBB Accredited Business since
Phone: (877) 617-3328 Fax: (619) 757-1489 View Additional Phone Numbers 4445 Eastgate Mall #200 Sungate Corporate Centre, San Diego, CA 92121 View Additional Web Addresses
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This company offers debt settlement services.
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A BBB Accredited Business since
BBB has determined that Debt Relief Network Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Debt Relief Network Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
State Bar of California
1149 S Hill St, Los Angeles CA 90015-2299
Phone Number: (213) 765-1000
The license number is 204873.
Type of Entity
Business ManagementMr. Aaron Carr, COO Mr. Dana Spear, President
Number of Employees
DEBT RELIEF SERVICES COMPLYING WITH FTC RULE Credit - Debt Consolidation Services Credit & Debt Counseling
Industry TipsCredit Repair/ Credit Counseling Debt Collection Rights Financial Industry Foreclosure Rescue Companies Identity Theft
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- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
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Additional Phone Numbers
- (619) 401-2210(Phone)
- (619) 441-6445(Phone)
- (866) 332-8537(Phone)
- (866) 338-0003(Phone)
- (877) 312-7483 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: I am unable to contact this business using any of the informtion supplied. I am a current customer of theirs and cannot reach them at all.
Desired Settlement: I just want to make sure they are still in business as they are getting money from me through automatic EFT. If they are, I need to be able to contact them.
Business Response: Our offices are open and available.
I have agents attempting contact customer and available to speak.
Please feel free to email me directly if you have any additional issues.
My email is ******@debtreliefnetwork.com and my direct # to my desk is ************.
We look forward to handling any issues you may have.
Sorry for the delay.
Debt Relief Network
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
BBB's Final Determination: Consumer accepted resolution offered by the business.
|5/25/2011||Problems with Product/Service|