Business ProfileforTrumpia

I contracted with Trumpia to provide a text to vote system for my flag competition. I was adamant with the staff member who called me from the east coast and then the staff member I was handed over to on the west coast that I only wanted this service from 11/11 to 12/4. In fact, I even had to file an advertisement image with phone carriers showing 12/4 as the end date. I signed the contract on 11/8 despite the fact that the text to vote was not ready yet. In fact, the money wasn't taken out of my account until 11/10 that month.Despite these verbal notifications, I was surprised to get a bill on 12/8 for another month. Immediately after receiving the bill I notified the west coast staff member to disconnect immediately. He then turned me over to their IT **** who then turned me over to a billing ****. In the email, the billing **** stated clearly that my service was disconnected on 12/8. However, they chose to still bill me for 12/8- 1/8 despite the service being turned off. They claimed they already took out the money, which they shouldn't have anyways, but it wasn't withdrawn until 12/9.The other excuse the billing **** gave me was that I signed a contract and that it was month to month yet they highlighted the contract part where it admits that no contract exists after the first month and the billing is month to month for which they clearly admitted that I was disconnected on 12/8. They are fraudulently billing me for a month I never asked for and then canceled in writing before it even began.