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          Find a Location

          Axos Bank has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Axos Bank

              4350 La Jolla Village Dr Ste 140 San Diego, CA 92122-1244

              BBB Accredited Business

            • Axos Bank

              6975 Union Park Ctr Ste 200 Midvale, UT 84047-6095

            • Axos Bank

              6975 Union Park Ctr # 2 Midvale, UT 84047-6048

            Business ProfileAxos Bank

            Bank
            Multi Location Business
            BBB accredited business

            Contact Information

            4350 La Jolla Village Dr Ste 140

            San Diego, CA 92122-1244

            Visit Website
            Email this Business
            (877) 247-8002

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

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            Get a Quote

            Customer Reviews

            1.07/5

            Average of 136 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            57 complaints closed in last 3 years

            20 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/10/2011

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers banking and lending products and services.

            Business Details

            This is a multi-location business.

            Find a Location

            Axos Bank has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Axos Bank

                4350 La Jolla Village Dr Ste 140 San Diego, CA 92122-1244

                BBB Accredited Business

              • Axos Bank

                6975 Union Park Ctr Ste 200 Midvale, UT 84047-6095

              • Axos Bank

                6975 Union Park Ctr # 2 Midvale, UT 84047-6048

              Location of This Business
              4350 La Jolla Village Dr Ste 140, San Diego, CA 92122-1244
              Email this Business
              BBB File Opened:
              7/29/2011
              Years in Business:
              24
              Business Started:
              9/27/1999
              Business Incorporated:
              9/27/1999
              Accredited Since:
              10/10/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Gregory Garrabrants, President / CEO
              • Mr. Eshel Bar-Adon, Executive Vice President, Specialty Finance & Chief Legal Officer
              • Mr. Compliance Dept, Compliance Specialist
              • Ms. Traci Holley, Senior VP of Compliance
              • Ms. Dulce Betancourt, Compliance Analyst
              • Ms. Jenna Harbaugh, VP, Compliance Officer
              Contact Information

              Principal

              • Mr. Gregory Garrabrants, President / CEO

              Customer Contact

              • Mr. Compliance Dept, Compliance Specialist
              • Ms. Dulce Betancourt, Compliance Analyst
              • Ms. Jenna Harbaugh, VP, Compliance Officer
              Additional Contact Information

              Fax Numbers

              • (858) 350-0443
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              57 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/28/2021

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I transferred approximately $15,000 into an investment amount at this bank in August. Every time I check the account balance online, it says that it is $0. I have called 4 times to get the issue resolved, and each time I am told to wait for IT to fix it. I was also told that I cannot pull my money out of this bank until they fix the issue. It has been almost 2 months of being unable to account for our use my money, which is unacceptable. The money is not the property of the bank or at the discretion of the bank to be released to me regardless of whether they are or are not able to fix the issue.
              Read More
              Read 56 More Complaints

              Customer Reviews

              136 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Eileen E

              04/05/2024

              I have been a customer since 1998 and am advising you to AVOID this bank. I opened a Home Equity Line of Credit and was required to withdraw $50,000 immediately, even though I wasn't ready to spend the money. I was told I could pay the money back to bring the balance to $0 and avoid interest charges. Sounds simple, right? Wrong! Despite paying the FULL payoff amount, I continue to incur interest charges each month because I have to pay interest on the interest charges. The only balance on the account was interest, which I paid off in full. But, because I had interest charges for at least a day, I have to pay interest on that interest. It never ends. I made a HUGE mistake using Axos for this loan. I have NEVER experienced anything like this in all my years of having loans. I no longer trust this bank and am not only closing my HELOC, but also pulling all my money out of the bank. I had to give 1 star, but in reality, they deserve 0 stars.
              Read 135 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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