BBB Business Review
BBB Accredited Business since
Phone: (877) 441-1122 Fax: (858) 350-0443 4350 La Jolla Village Dr #140, San Diego, CA 92122 View Additional Email Addresses
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This company provides innovative banking and lending products and services to their personal and business banking customers.
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A BBB Accredited Business since
BBB has determined that BofI Federal Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for BofI Federal Bank include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Nationwide Mortgage Licensing System
Phone Number: (240) 386-4444
The license number is 524995.
Type of Entity
Business ManagementMr. Gregory Garrabrants, President / CEO Ms. Sandy Hill, First Vice President / Compliance Manager Ms. Jocelyn Affdahl, Compliance Officer Mr. Reymundo Castrejon, Compliance Specialist
Related BusinessesBank of Internet USA, a division of BofI Federal Bank Annuitants Federal Bank Division of BoFI Federal Bank UFB Direct, a division of BofI Federal Bank
Number of Employees
Banks Banking Services
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Alternate Business NamesBofi Holding Inc
The following Government Agency(s) or Association(s) may be able to provide you additional information:
U.S. Federal Deposit Insurance Corporation (FDIC) 15 Rockdale Street, Braintree MA 02184-0172 http://www.fdic.gov/