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Find a Location

Kearny Mesa Acura has 1 locations, listed below.

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    Business ProfileforKearny Mesa Acura

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers the sales of new Acuras, used cars, and parts and services.

    Business Details

    Location of This Business
    5202 Kearny Mesa Rd, San Diego, CA 92111-1801
    BBB File Opened:
    2/8/2006
    Years in Business:
    38
    Business Started:
    1/19/1986
    Business Incorporated:
    10/27/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • UAG San Diego A1 Inc
    • Penske Automotive Group
    Related Businesses
    Business Management
    • Mr. Ray Burns, General Manager
    Additional Contact Information

    Fax Numbers

    • (858) 541-7148
      Primary Fax
    • (858) 268-8643
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Summer 2022, August to be exact. I traded in my 2023 Acura Integra that had only 7miles for a certified used 2021 Acura TLX, my issue is that I believe Acura made a business fraud with my deal and after months is conducting my research, at the time of the trade there was no KBB for the 2023 Acura Integra because the car was so new. However the sticker price sticker for the 2021 Acura TLX was not provided to me as I asked as well as the owners manual and the **** At the time of my trade/purchase I was in terrible need of a vehicle and they only reason I traded the newer car was because I did not feel it was safe for my children and me. I believe Acura dealership added additional cost to my contract that did not need to be added due to my vehicle already covered under the certified used program. I did feel coerced by two of the employees and taken advantage of due to my situation. Till this date I had reached out to the sales man and sales lady ***** and ***** "the car lady", to resolve the issue about getting the owners manual and sticker price along with getting cosmetic fixes since when I purchased the vehicle it was at night. I have gone to the dealership twice and still with no resolve. ***** and ***** had even lied and said I would receive the owners manual and sticker prices with that listed all the certified coverage covered when I took my car in for maintenance and to ask ****. I took my car to get maintenance and **** informed me ***** never communicated to him that I need an owners manual. Also this business ran my credit many times and I would like that to be corrected as well, there were many ill practices. to include which credit union would finance me. It was evident that my credit was good and in above 700. All these inquiries impacted me tremendously. I am pleading for a correction on what the price was compared to the price of the car and value of my trade in. I feel they treated this as a two different transactions.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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