Business ProfileforFrank Hyundai

I'm very disappointed in my buying experience. Below details a sequence of events in hopes the dealer improves, and/or buyers avoid.1. I researched the exact car I wanted and made an appointment. They pulled up the wrong car for the test drive. 2. We then proceeded to waste 45 minutes going back and forth about the trade-in value of my car. We moved on after multiple offers.3. I pulled up the website promotional price to get the salesperson to understand their own pricing and incentives. I didn't even try to negotiate what they published online. I wanted to buy a car quickly at the advertised price. After agreeing on the price, the salesperson came back with a lease agreement. I didn't even ask to lease the car. The salesperson then went on to explain to me the benefits of leasing electric vehicles.4. After going through the add-ons pitch, this all took over 3 hours despite knowing what I wanted at the advertised price.5. Car had to be dropped off several hours later because they needed to charge at the dealership. The passenger got out and opened the door into a giant shrub ****. Nice way to treat a 50k vehicle.6. After further inspection the next morning, the car wheel trim on the driver side was scratched. I don't know what happened. Either it happened driving the car to my house or I didn't see it when I bought the car because they originally brought me the wrong car. Fortunately they replaced it.7. They agreed to provide an accessory add-on. Fortunately I got this in writing. I asked for the accessory because I was frustrated with the length of time to buy the vehicle and started googling cool things you should get with an Ioniq 5. They never called me when the accessory arrived. I had to follow up multiple times with no contact. Eventually a manager helped. 8. Did not honor a promotion for a level 2 charger and $600 install credit. Dealer didn't explain the car had to be leased or financed. I paid cash.