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The Water Hook-Up has specialized in the water treatment contaminant removal business for 27 years. We are a full service company; sales, service, repair and installation for city & well water for residential, industrial, & commercial treatment. We are an authorized Pentair/GE dealer for all makes of water softeners, filters, sediment, ph, iron and reverse osmosis systems. We also provide service and repair for all major model water treatment systems.
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A BBB Accredited Business since
BBB has determined that The Water Hook-Up meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Water Hook-Up include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 623137.
Type of Entity
Business ManagementMr. Calvin Grannis, Owner Ms. Brenda Grannis, Office Manager BBB Contact
Water Filtration & Purification Equipment Water Coolers Water Coolers - Bottle less Water Soft & Conditioning Equipment Service & Supplies Contractor - Water Conditioning Water Treatment Equipment,Service & Supplies Laboratories - Testing Water Analysis Water Supply Systems Fountains - Drinking
Products & Services
The Water Hook-Up sells the following brand(s): Autotrol, Avanta Pure, Clack , EverPure, Fleck , GE, GE Avanta Pure, Hydrotech, Microline, Pentair, Pentair, Fleck, Autotrol, Clack, Hydrotech, Linis, Trojan UV, , Trojan
The Water Hook-Up offers the following product(s): Avanta Pure & GE , Water Filters, Softener, UV, Chlorinators, Sand, Iron, Odor, Removal systems. Replacement equipment parts, and media, replacement filters. , Water softeners, filters, pH systems, sand & sediment removal, iron and taste & odor problems. Bacteria and chlorine injection and removal. All supply & maintenance filters and products available. , Whole House Water Filters, Water Softeners, Non Salt Whole House Water Treatment, Reverse Osmosis Systems and Replacement Filters, Well UV Systems and Chlorinators for Bacteria Removal, Iron, Staining & Odor Removal Systems. Replacement media's for maintenance of your current systems. Sand, Sediment, Arsenic, and Fluoride removal from your drinking water.
Method(s) of PaymentAll major credit cards, checks, and cash. Commercial account welcome with 30 day billing. We also offer In-House 6 month No-Interest Financing.
Refund and Exchange Policy10 year & 5 year manufacture warranties will be honored and serviced directly through our dealership. All custom orders are covered under the manufacture warranty. Additional warranties on select models.
Alternate Business NamesThe Water Hook UP
Products & Services
Sales, Service, Installation, Repair, Showroom, Well & City Water Testing & Analysis, Complete Whole House Treatment, Annual service for Residential & Commercial Accounts, replacment/repair parts for softeners & reverse osmosis systems. Discounts
Industry TipsHiring a Contractor in California: Essential Tips
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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