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Find a Location

TaxAudit has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TaxAudit

      600 Coolidge Dr Folsom, CA 95630-3155

      BBB Accredited Business
    • TaxAudit

      11815 NE 99th St Ste 1202 Vancouver, WA 98682-2454

    • TaxAudit

      7803 Madison Ave Ste B370 Citrus Heights, CA 95610

      BBB Accredited Business
    • TaxAudit

      PO Box 1627 Brush Prairie, WA 98606-1627

    • TaxAudit

      PO Box 2767 Battle Ground, WA 98604-2767

    Business ProfileforTaxAudit

    Tax Return Preparation
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.55/5stars

    Average of 44 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/18/2010

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    TaxAudit.com is brought to you by the audit experts at TaxResources, Inc. TaxResources, Inc. began in 1988. Since then, we have provided expert tax audit defense, tax help, tax representation, and tax return review services to millions of clients across the nation. We serve individual taxpayers, tax professionals, accountants, associations, and small businesses.

    Products & Services

    TaxResources, Inc. offers tax audit information and defense resource for individuals and businesses.

    Business Details

    This is a multi-location business.

    Find a Location

    TaxAudit has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TaxAudit

        600 Coolidge Dr Folsom, CA 95630-3155

        BBB Accredited Business
      • TaxAudit

        11815 NE 99th St Ste 1202 Vancouver, WA 98682-2454

      • TaxAudit

        7803 Madison Ave Ste B370 Citrus Heights, CA 95610

        BBB Accredited Business
      • TaxAudit

        PO Box 1627 Brush Prairie, WA 98606-1627

      • TaxAudit

        PO Box 2767 Battle Ground, WA 98604-2767

      Location of This Business
      600 Coolidge Dr, Folsom, CA 95630-3155
      BBB File Opened:
      9/21/2009
      Years in Business:
      35
      Business Started:
      9/12/1988
      Business Started Locally:
      9/12/1988
      Business Incorporated:
      2/9/1989
      Accredited Since:
      2/18/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      176
      Alternate Business Name
      • TaxAudit.com
      • TaxResources, Inc.
      Business Management
      • Miss Glynis Miller, Customer Advocate Manager
      Contact Information

      Principal

      • Miss Glynis Miller, Customer Advocate Manager

      Customer Contact

      • Miss Glynis Miller, Customer Advocate Manager
      Additional Contact Information

      Fax Numbers

      • (866) 838-9114
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a tax preparer in the U.S.

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      My contract with this company was initiated by Turbo tax when I ordered the their plan. The *** sent me a notice which I know is in error. The taxaudit rep told me that I was covered. They sent me an e-mail with a link. About an hour later my advisor told me to complete the form and send her the notice from the *** so that she can get started. The website required a password, which I never got from them, and an account number, which I also didn't get. Several attempts to contact them have yielded no return call. One rep from Turbo tax told me that I wouldn't be covered for 2019 unless I bought the service now and paid again. This was in contradiction to what I was told yesterday by another TT rep. I don't have a lot of confidence in this company to handle this matter. Their website and management is very poorly organized. It's been 3 days since I contacted them and I still haven't completed the application or downloaded the necessary documents.
      Read More

      Customer Reviews

      44 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      DANNY R

      5 stars

      03/19/2024

      I was surprised by how well this worked, I will be buying this protection for as long as I have to pay taxes. Amazing support and help during a difficult time.

      TaxAudit Response

      03/20/2024

      Thank-you for sharing your experience. We appreciate your taking the time to share your opinions with others.

      ~TaxAudit Team

      Local BBB

      BBB of Northeast California

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