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          Find a Location

          United Spas Manufacturing has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileUnited Spas Manufacturing

            Hot Tub Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            5321 Pirrone Rd

            Salida, CA 95368-9089

            Visit Website
            (209) 543-9300

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            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 2/29/2012

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            United Spas Manufacturing, Inc. specializes in the manufacturing and delivery of spas and hot tubs.

            Business Details

            This is a multi-location business.

            Find a Location

            United Spas Manufacturing has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              5321 Pirrone Rd, Salida, CA 95368-9089
              BBB File Opened:
              6/12/2001
              Years in Business:
              23
              Business Started:
              4/27/2001
              Accredited Since:
              2/29/2012
              Type of Entity:
              Sole Proprietorship
              Business Management
              • Ms. Nadine Kelly, Owner
              • Mr. Tim Kelly, Owner
              Contact Information

              Principal

              • Ms. Nadine Kelly, Owner
              • Mr. Tim Kelly, Owner

              Customer Contact

              • Ms. Nadine Kelly, Owner
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/28/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Purchased a spa 1 year ago. Purchased speakers / stereo for spa now the speakers are not working. The company stated that they only warranty the stereo for 6 months. After researching the cost of the speakers I found out that I was charged over 800 for stereo however the the speakers only cost $25 each. When they delivered the spa they delivered the wrong spa to my house. Filled it up they came back removed the spa. Dont talk to ****** the so called owner. Has no people skills and is very rude. This company should be exposed for there poor business tactics. The spa was marked up to $16,000 then it was marked down to half being a floor model. Complete scam. Please look into this business
              Read More
              Read 7 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lupe R

              04/25/2023

              This company uses different applications process and terms for different individuals. The company runner by ******* is racist. It sent me text messages telling me that they would only take cash or cashiers checks after I signed the contract. I also tried to cancel the contract and they refused within an hour of signing it. ******* asked me to forfeit the down-payment I had given him if I didn't fulfill the contact. I told him the hot tub didn't fit in the area where I wanted it and he told me he would personally come to my house to find a place to put it. That is intimidation. I ended paying the hot tub so my credit would not be affected but his business practices are horrible. I would never recommend this business to anyone and I plan on sharing my experience to help people when they come across *************************.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

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