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BBB Accredited Business since
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Blue Pacific Solar® is a nationwide dealer of world-class solar solutions with industry-leading pricing. Our focus is the engineering of grid-tie packages, off-grid energy kits, backup applications, and hybrid solar wind systems. We have technical support professionals to help you take the hassle out of buying and installing your system.
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A BBB Accredited Business since
BBB has determined that Blue Pacific Solar Products, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Blue Pacific Solar Products, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||14|
Type of Entity
Business ManagementMr. Clifford Boley, President
Solar Energy Products - Retail Solar Energy Equipment & Systems Dealers
Hours of Operation
|M||:||8:30 PM - 4:00 PM|
|T||:||8:30 PM - 4:00 PM|
|W||:||8:30 PM - 4:00 PM|
|Th||:||8:30 PM - 4:00 PM|
|F||:||8:30 PM - 4:00 PM|
Method(s) of PaymentVisa
Bank Wire Transfer
Refund and Exchange PolicyMost merchandise (orders) purchased can be returned within 30 days of delivery but may be subject to a restocking charge. Note: Certain items are non-returnable, including: Power Center Builds and Custom Ordered items that are non-stocking items (Power Centers), Batteries are non-returnable, Non-stocking items that are drop shipped directly from the manufacturer, final sale items that are labeled closeout, discontinued or obsolete are non-returnable. Items that a customer seeks to return more than 30 days after purchase may not be returned for credit.
(1) Orders costing less than $1,000. 100% 30 Day Money Back Guarantee. If, for any reason, you are not happy with your on line or catalog purchase, we will accept returns and exchanges of merchandise (orders) costing less than $1,000 within 30 days of purchase when the following conditions are met.
(1a) Customer is solely responsible for shipping any returned product back to Blue Pacific Solar and only after receiving a return authorization number (RAN). Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, unused and is in salable condition, and will include the original undamaged packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, or if the product has been used, damaged or altered and can not be resold as new, the return procedure will be breached and Blue Pacific Solar® may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s). Shipping, buySafe insurance and handling charges are non-refundable, unless an error occurred on our part in shipping your order and absent a verifiable warranty condition.
(2) Merchandise (orders) purchased costing more than $1,000 may also be returned within 30 days of the original purchase date but may be subject to a restocking charge. Customer may return item with shipping prepaid and insured by the customer to the address specified by Blue Pacific Solar® (address may be original manufacture); provided that Blue Pacific Solar® reserves the right, in its sole discretion, to charge a restocking charge on merchandise returned up to twenty five percent (25%) (absent a verifiable warranty issue), if the following conditions are met; (a) Product is in new condition in its original packaging and has not been damaged or modified and is in salable condition (see extended explanation 1a above), (b) items are not special order such as trackers, SunPods, and custom assembled electronics, (c) items that are special order (trackers, SunPods, mobile solar trailers, custom electronics (power centers)) may not be returned for credit and the sale of these items are final 24 hours after the funds clear.
We treat our customers, vendors, and one another with fairness, respect and appreciation. If you change your mind before we have made commitments to our vendors, we have no issue with cancelling your order less fees that are charge to us.
Alternate Business NamesBlue Pacific Solar
Products & Services
Blue Pacific Solar is a supplier of affordable advanced power solutions for grid-interactive packages, backup applications or stand-alone systems. They also design and provide technical support.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview