This business is not BBB accredited.

Northern Counties Roofing Systems

Additional Locations

Phone: (530) 356-0686 Fax: (530) 347-5091   http://www.northerncountiesroofingsystems.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Northern Counties Roofing Systems include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Northern Counties Roofing Systems include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Northern Counties Roofing Systems
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 08, 2011 Business started: 12/14/2010 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 955662.

Type of Entity

Sole Proprietorship

Business Management
Mr. Joel Magana, Owner
Contact Information
Principal: Mr. Joel Magana, Owner
Business Category

Roofing Contractors

Products & Services

Northern Counties Roofing Systems offers the following product(s): Company offers commercial and residential roofing services.

Industry Tips
Hiring a Contractor in California: Essential Tips How to Choose a Reputable Roofing Contractor

Customer Review Rating plus BBB Rating Summary

Northern Counties Roofing Systems has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of C+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    Cottonwood, CA 96022

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 2235

    Cottonwood, CA 96022

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/22/2016 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: I hired Northern Counties Roofing Systems for the following: Roofing - Remove existing (1) layer composition shingles to plywood deck surface. Remove and replace plywood decking. Extend out crickets for proper water flow to drains. Replace existing pipe jacks and roof to wall flashing. Install synthetic moisture control underlayment and starter strips. Included in price and, stated on the invoice/contract were all materials, labor, permit and removal of all garbage. Work was performed between 11/9/15-11/24/15. On 11/25/15 I paid the balance due. Unbeknown to me, Northern Counties Roofing Systems did not pay ******* ***** ******* *** the balance owed for materials. I received a Claim of Mechanics Lien from ******* ***** ******* *** on February 5, 2016 for the amount owed to them. The lien against me was recorded with the County on February 9, 2016. I have tried to contact the contractor via phone regarding this matter. No one has returned my calls.

Desired Settlement: Resolution sought: Northern Counties Roofing Systems to pay ******* ***** ******* *** the amount due of $2,396.55 for materials, plus penalties and interest.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Northern Counties Roofing Systems
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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