This business is not BBB accredited.

Excellence in Roofing

Phone: (916) 308-3491 Fax: (916) 393-9413 PO Box 247158, Sacramento, CA 95824 ! There is an alert on Excellence in Roofing !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Excellence in Roofing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 23, 1995 Business started: 12/01/1992 Business started locally: 12/01/1992
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 00660284. On 9/9/2014 BBB confirmed that the license from Contractor's State License Board expired.

Type of Entity

Sole Proprietorship

Business Management
Mr. Jeremie DeWitt, Owner
Contact Information
Principal: Mr. Jeremie DeWitt, Owner
Business Category

Roofing Contractors Roofing Service Consultants Contractor - Flat Roof Gutters & Downspouts

Industry Tips
Hiring a Contractor in California: Essential Tips

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 247158

    Sacramento, CA 95824

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

5/14/2014 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: Signed written contract with Excellence in Roofing for a reroof on 8/12/11. Building Inspector for City of Sacramento signed final approval on 9/9/11. Contract provides that all workmanship on roof is guaranteed for 13 years. On 4/16/14 while cleaning cobwebs from ceiling, discovered rain water dripping marks on wood beam of cathedral ceiling in formal living room. Telephoned the owner ******* ****** who had signed the contract at cell phone (916) ******** and made an appointment with ******* for him to come out on April 17, 2014 at 3 P.M. He failed to show up. I telephoned him on his cell phone two times on 4/17/14 but he apparently has caller ID on his phone and doesn't answer my calls. I left messages on his voice mail to call me back but he fails to call. On your website, it is noted that Excellence in Roofing is no longer in business. For his current voice mail message, ******* says "**** of ***** Roofing." I suspect that he stopped doing business under Excellence in Roofing after a complaint was filed and resolved on 2/15/12 per your BBB website and is currently doing business under the name ***** Roofing. The State Contractor's License Board website indicates that his contractor's license #660284 is expired with an expiration date of 12/31/12.

Desired Settlement: I no longer trust this individual. I would like to have the repair work done by another company and have Mr. ****** pay for the repair work.