Find us on Google+

BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

ACS Roofing Company, Inc.

Phone: (916) 714-9660 Fax: (916) 714-9669 9255 Survey Rd Ste 3, Elk Grove, CA 95624 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ACS Roofing specializes in many aspects of Home Repair and Performance, including:  Re-roofs, Roof Repairs, Roof Inspections,  Gutter Cleaning, Gutter Guards, Carpentry, Dry Wall repairs, Insulation, Siding, Sun Tunnels & Skylights, Whole House Fans, Cool Roofs, and Rain Water Harvesting!

ACS Roofing is a local, family-owned company. It's Owner, Mark Tate, is a general building contractor as well as a roofing contractor. We have served the community for many years and are constantly making improvements so as to grow as a company. Mark has some of the highest qualifications in the Roofing Industry, such as being a HAAG and Tile Roofing Institute (TRI) certified inspector. He is very knowledgeable about all things roofing, construction, and Home Improvement related. We are also a Sacramento Sustainable Business and put "Green" Roofing practices into place. We also specialize in Rain Water Harvesting, a great tool to save water and beat the drought in California! Additionally, we also install Whole House Fans and provide Ventilation Assessments, helping Home Owners to save money on their Air Conditioning. ACS Roofing Co. Inc. has a strong reputation for quality customer service as well an impeccable records with Angie's List, Yelp, the BBB, and the CSLB. We put quality work and customer service as our #1 priority.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ACS Roofing Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ACS Roofing Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ACS Roofing Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 21, 2005 Business started: 01/01/1989 in CA Business started locally: 01/01/1989 Business incorporated 01/07/2012 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 979320.

Type of Entity


Business Management
Mr. Mark Tate, Owner Mrs. Rebecca Tate, Office Manager
Contact Information
Principal: Mr. Mark Tate, Owner
Business Category

Roofing Contractors Siding Contractors Skylights Rainwater Harvesting Systems Fans - Household Fans - Attic Carpenters Contractors - General Drywall Contractors Gutters & Downspouts Gutter Cleaning Contractor - Insulation

Method(s) of Payment
Check, Credit Cards (Visa, Mastercard, Discover, Amex), Cash, Barter
Alternate Business Names
ACS Roofing Advanced Construction Services
Products & Services

ACS Roofing specializes in re-roofs, gutter cleaning, gutter guards, roof repairs, dry wall repairs, insulation, siding, sun tunnels, whole house fans and cool roofs.

Industry Tips
Hiring a Contractor in California: Essential Tips How to Choose a Reputable Roofing Contractor Knowing Your Refund & Cancellation Rights

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.