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BBB Accredited Business since

Folsom Lake RV Center

Phone: (916) 635-4545 Fax: (916) 635-4177 11373 Folsom Blvd, Rncho Cordova, CA 95742 http://www.folsomlakerv.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

RV DEALERSHIP
SALES, SERVICE, PARTS & ACCESSORIES
"WE SPECIALIZE IN FUN!"


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Folsom Lake RV Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Folsom Lake RV Center include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Folsom Lake RV Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 26, 1991 Business started: 08/08/1995 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Department of Motor Vehicles- Occupational Licensing
8243 Demetre Ave, Sacramento CA 95828
https://dmv.ca.gov/wasapp/olinq2/
Phone Number: (916) 229-3126
LODInfoReq@dmv.ca.gov
The number is 07099.

CA Bureau of Automotive Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
http://www.bar.ca.gov/
Phone Number: (800) 952-5210
The number is 185298.

Type of Entity

Corporation

Business Management
Mr. Charles V. Langdon, President Mr. Angel Valenzuela, General Manager Mr. Jamie Codero, General Manager
Contact Information
Principal: Mr. Charles V. Langdon, President
Principal: Mr. Angel Valenzuela, General Manager
Business Category

Recreational Vehicles - Dealers

Refund and Exchange Policy
ALL RETURNS MUST BE ACCOMPANIED BY RECEIPTS, MUST BE IN ORIGINAL PACKAGING, AND MUST BE IN RESELLABLE
CONDITION OR A 30% RE-STOCKING FEE WILL APPLY. NO RETURNS OR EXCHANGES ON ELECTRICAL PARTS. NO RETURNS
OR EXCHANGES ON SPECIAL ORDER PARTS. NO RETURNS OR EXCHANGES ON ANY BOOKS. NO RETURNS, EXCHANGES, OR REFUNDS AFTER 30 DAYS. ALL REFUNDS ARE SUBJECT TO
FOLSOM LAKE RV'S DISCRETION. THANK YOU FOR YOUR BUSINESS!
Products & Services

SALES OF NEW AND USED TRAVEL TRAILERS & FIFTH WHEELS. SALES OF USED MOTORHOMES.
SALES OF RV PARTS AND ACCESSORIES
SERVICE DEPARTMENT

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.