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BBB Accredited Business since
Phone: (855) 5valpro Fax: (866) 900-4665 1500 W El Camino Ave Ste 510, Sacramento, CA 95833 View Additional Web Addresses
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Valpro Attorney Services is a full-service litigation support firm offering a full complement of services statewide - all under one roof. We specialize in Service of Process; Court Filings; Business Filings & much more!
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A BBB Accredited Business since
BBB has determined that Valpro Attorney Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Valpro Attorney Services include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
County Clerk Recorder - Sacramento
600 8th Street, Sacramento CA 95814
Phone Number: (916) 874-6334
The number is 2012-63.
Type of Entity
Business ManagementMr. Henry Valentin, Partner
Process Servers Legal Information Services Legal Document Assistance Business Forms & Systems
Products & Services
Valpro Attorney Services sells the following brand(s): Legal Services; Process Service; Secretary of State Service; Court Filing Service
Refund and Exchange PolicyNo Refunds or Exchanges
Alternate Business NamesValpro Attorney Services, Process Servers
Products & Services
Service of Process Statewide; Process Servers Statewide; Court Filings Statewide; Business Filing with the Secretary of State; Investigation; Courier Service
1500 W El Camino Ave Ste 510
Sacramento, CA 95833 (855) 5valpro Directions
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: Valpros Attorney Services is very misleading and incompetent with the way the way they conduct their business. So unprofessional to the point where the OWNER, ***** ******** hung up the phone in my face when asked for an explanation regarding an overcharge. 1.) ***** filed the wrong complaint with the Secretary of State then charged out firm for his mistakes. Again when I questioned *****, added assault to injury by over debited our Firms account for almost $300 for a job that was originally was supposed to be $98. 2.) After my last contact with ***** on 8/11/15 regarding the overcharge I contacted the Secretary of State to see if our documents have been filed and where we are standing. Well, they notified me that nothing was served to them. (Please keep in mind we paid for same day RUSH filing on 08/03/15. It only takes the Secretary of State THREE days to process). I have been working for a Law Firm for FIVE years and have never been treated so poorly by an Attorney Service Provider. ***** even went as far as threatening to sue me if I ever make negative comments about his Services to BBB or any other review outlet. I feel completely disrespected due *****s verbal abuse and unprofessionalism. After getting off the phone with ***** I was crying to the point where I had to remove myself from the office to gather myself. Also, I have saved all corresponding email with *****, please let me know if it is needed for further review.Thank you .
Desired Settlement: I would like a refund for the full amount debited.
Business Response: This review/ comment is a false statement that does not depict the actual events, this matter will be resolved in court due to the subjects defamation comment(s) and continued harassment. This client is making accusations based of there inability to properly prepare legal document for the California Secretary of State. Valpro Attorney Services staff went above and beyond to accommodate this clients 3 rejected filings.
Business Response: NO, this is not a matter of small claims, we sent a cease and desist letter to the individual and the attorney regarding their false statements and are currently seeking legal counsel to start a civil complaint regarding deformation of character. As of this weekend the subject has removed there false statement on "Google" but not on this site so we will move forward and demand this be corrected.