This business is not BBB accredited.
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Syntrol supplies expert service, repair and replacement of residential and commercial plumbing fixtures, heating and air conditioning systems, electrical needs, photovoltaic solar systems, roofing, insulation and windows.
On 6/7/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 1C. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
- 2. Adhere to established standards of advertising and selling.
- 3. Honestly represent products and services, including clear and adequate disclosures of all material terms.
- 4. Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer's decision to buy.
- 4A. Upon request, provide BBB with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principals; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
- 5. Abide by all written agreements and verbal representations.
- 8. Approach all business dealings, marketplace transactions and commitments with integrity.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- The business's BBB file information is being reviewed and/or updated.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 728304.
Type of Entity
Business ManagementMr. Paul Bianchi, President Mr. Todd K. Fulton, RMO Mr. Adrian Boysel, Marketing Manager Ms. Darcey Fagen, Office Manager Mr. Gary E. Ogg, RMO Mr. Jeffrey M. Putnam, RME
Plumbers Plumbing - Contractor Air conditioning & Heating Contractors - Commercial Solar Energy System Design & Installation Contractors - Solar Energy Solar Energy Products Service & Repair Electricians - Commercial
Products & Services
Syntrol Plumbing Heating & Air, Inc. offers the following product(s): Company offers HVAC, plumbing and electrical Services.