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Find a Location

Bonney Plumbing, Electrical, Heating & Air has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bonney Plumbing, Electrical, Heating & Air

      11101 Trade Center Dr Rncho Cordova, CA 95670-6119

      BBB Accredited Business
    • Bonney Plumbing, Electrical, Heating & Air

      1925 Francisco Blvd E Ste 3 San Rafael, CA 94901-5552

    • Bonney Plumbing, Electrical, Heating & Air

      28 Union Way Vacaville, CA 95687-4104

    • Bonney Plumbing, Electrical, Heating & Air

      3906 Kristi Court Sacramento, CA 95827

      BBB Accredited Business
    • Bonney Plumbing, Electrical, Heating & Air

      3906 Kristi Ct Sacramento, CA 95827-9716

      BBB Accredited Business

    Business ProfileforBonney Plumbing, Electrical, Heating & Air

    Electrical Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.41/5stars

    Average of 73 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/19/2016

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bonney Plumbing, Electrical,  Heating and Air, has been your local, reliable service company since 1978.  As an A+ rated member of the Better Business Bureau, we have worked hard to build our reputation by providing you with top notch technicians, superior products and exceptional customer service.   You can count on Bonney for quick, reliable service and repair for your plumbing, electrical, heating and air conditioning needs.

    Business Details

    This is a multi-location business.

    Find a Location

    Bonney Plumbing, Electrical, Heating & Air has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bonney Plumbing, Electrical, Heating & Air

        11101 Trade Center Dr Rncho Cordova, CA 95670-6119

        BBB Accredited Business
      • Bonney Plumbing, Electrical, Heating & Air

        1925 Francisco Blvd E Ste 3 San Rafael, CA 94901-5552

      • Bonney Plumbing, Electrical, Heating & Air

        28 Union Way Vacaville, CA 95687-4104

      • Bonney Plumbing, Electrical, Heating & Air

        3906 Kristi Court Sacramento, CA 95827

        BBB Accredited Business
      • Bonney Plumbing, Electrical, Heating & Air

        3906 Kristi Ct Sacramento, CA 95827-9716

        BBB Accredited Business
      Location of This Business
      11101 Trade Center Dr, Rncho Cordova, CA 95670-6119
      BBB File Opened:
      4/24/1992
      Years in Business:
      46
      Business Started:
      1/1/1978
      Business Incorporated:
      3/22/1994
      Accredited Since:
      7/19/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      130
      Business Management
      • Mr. Graham Weaver, Manager
      • Mr. Allen Crick, President & CEO
      • Mr. Jeremy Macdonald, CEO
      Contact Information

      Principal

      • Mr. Allen Crick, President & CEO
      • Mr. Jeremy Macdonald, CEO

      Industry Tip

      BBB Tip: Hiring an electrician

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On December 13th a technician from Bonney plumbing ************************** came to my home to preform a diagnostic on my heating system that showed no power. The technician spent about ***** minutes in my attic, came out with my heater motor stating the entire motor needed to be replaced and provided a hand written quote for almost $1800 (did not include line items of what I would be paying for, i.e. parts and labor) The quote and lack of explanation did not seem right to me, so I had to contact another company to preform an additional diagnosis. The results of the 2nd opinion showed that the diagnosis that ****** provided was not mechanically possible because the original technician stated the system over heated and that caused the motor to break, but since the unit did not have power, there was no way for him to determine that it was overheating. The 2nd opinion company found that a part broke off from the heater and that was what resulted in it no longer functioning. The 2nd opinion also quoted at less than half the cost of what Bonney told me it was going to cost to repair, which was only $800. After looking at Bonneys reviews by other customers, they are known to not only charge the diagnostic fee and not provide an accurate and adequate diagnostic, they are also known to overcharge customers for the work that needs to be done. I feel very taken advantage of, lied to, misled and used for unnecessary money. I would like to be refunded the $99 that they charged me for the inaccurate and inadequate diagnostic of my heating system.
      Read More

      Customer Reviews

      73 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      M.E. W

      2 stars

      02/23/2024

      ****** advertises on the front on the local directory. They are not the first service I called that advertises on front pages of the city business directory. In both instances I felt grossly taken advantage of. Two non-licensed plumbers arrived without masks even though this was requested during the appt setup. While in my home technicians were discourteous. I found they were not true to their word and did a sloppy job. Water was left. My dishwasher no longer works. A cup I was using (as evidence of it being on the opposite side of the sink with liquid in it) became an overfill holder. When I looked for it to take a sip, I saw they used it to catch liquid under the sink. It then became a joke that they used my drinking cup. I also found their jokes of COVID and ****** offensive. They didnt clean up and left dirt, sawdust and water under the dishwasher and on the floor. They were not forthcoming with the contract. They said I would have to sign a waiver to my right to cancel because work was being done that day. What was the scope of work? In sum two small leaks were repaired by changing out two turn off connectors. $1,200+! They then tacked on $300+ to connect my refrigerator line at the sink instead of where it was connected in back of the refrigerator. $1,500.00+ dollars with a second charge I did not agree to after I opted out of there annual contract. Oh and they damaged the faucet line with a crimp. They of course would replace it with a customer supplied product for an additional $300 (since they were already doing the work.) No thanks. I would if I could give them each less than a star. There should be more consumer protections in place!

      Local BBB

      BBB of Northeast California

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