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      Country
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          Find a Location

          Fast Action Pest Control has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Fast Action Pest Control

              10535 E Stockton Blvd Ste E Elk Grove, CA 95624-9758

              BBB Accredited Business
            • Fast Action Pest Control

              PO Box 2682 Elk Grove, CA 95759-2682

              BBB Accredited Business
            • Fast Action Pest Control

              10535 E Stockton Blvd Ste E Elk Grove, CA 95624-9758

              BBB Accredited Business

            Business ProfileforFast Action Pest Control

            Pest Control
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.8/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/21/2011

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Fast Action Pest Control offer a variety of pest control services. 

            Products & Services

            Fast Action Pest Control provides full service pest control services.

            Business Details

            This is a multi-location business.

            Find a Location

            Fast Action Pest Control has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Fast Action Pest Control

                10535 E Stockton Blvd Ste E Elk Grove, CA 95624-9758

                BBB Accredited Business
              • Fast Action Pest Control

                PO Box 2682 Elk Grove, CA 95759-2682

                BBB Accredited Business
              • Fast Action Pest Control

                10535 E Stockton Blvd Ste E Elk Grove, CA 95624-9758

                BBB Accredited Business
              BBB File Opened:
              10/18/2006
              Years in Business:
              22
              Business Started:
              5/29/2001
              Business Incorporated:
              5/29/2001
              Accredited Since:
              7/21/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              14
              Business Management
              • Mr. Gary Evans, Owner
              Contact Information

              Principal

              • Mr. Gary Evans, Owner

              Industry Tip

              BBB Tip: Pest control

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/20/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              The company Fast Action Pest Control has committed wire fraud in billing me for services that were never rendered. In fact, the company (employee supervisor named *****) claims that their service technician came into the property and provided a front yard service because the gates to the property were locked. The gates are always locked, the company knew this and also knew that they must call in advance to schedule visits as I am legally blind and physically disabled. In the first month the company did in fact call first and setup an appointment but since that time the company never once called to schedule a visit in advance as promised. The company also claimed that I signed a contract yet I am legally blind and I categorically deny signing anything. This company has invoiced me over the internet and via US Mail for services that were never rendered on days that there was no one home to grant ****** to my property. Under ******** and US Federal Statutes the companys actions constitute Wire Fraud. Ive called and texted the company many times to no avail! As I have ascertained, this company has also done this to other customers as evidenced by other Better Business Bureau Complaints. Today I am filing complaints for wire fraud with the Attorney General of the ******************* and the ************************ for said criminal wire fraud acts. The owner of the company ******************* has blatantly refused to answer to these allegations, he wont ************* or get on the phone when I call his company, he is avoiding me which is a miscalculation on his part because I am not the kind of person that will willingly be the victim of his illegal wire fraud operation without contacting every agency that has jurisdiction over his business and his business licenses. This company currently has a 1.8 out of 5 rating with the Better Business Bureau, which will soon be even lower.
              Read More

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Barbara P

              1 star

              09/19/2023

              If I could I would give them 0 stars! I was lied to by the salesman at the door. I asked for a one time treatment each fall for ants and was told that wasn't customary but it was OK. I made the MISTAKE of not reading the contract off his I pad before signing since it was a hot day and I didn't want him standing in the heat. He wrote a normal contract (4 times a year) at $119. I figured since I paid the $50 for my discounted first service I would let them spray but thereafter I told him once a year only. He told me someone would come back in 30 days and just check to see how the first treatment went. He made it sound like a favor for the first time spray but I was charged $119.00 for that. When I called them they would do nothing so I protested the charge with my charge card. After 30 days I was sent a letter saying the issue was resolved in my favor. Instead of accepting that the company charged my card the same $119 again and turned me over to a collection agency. I was sent to the collection agency before the credit card had a chance to resolve the issue. I've never heard of such a thing. The pest control company had 30 days to respond to my credit card company and work this issue out. Instead they just sent me to a collection agency. I told them I was happy to pay the $119 if they came out the end of September and did the treatment I originally asked for. They refused. They did void the $100 late fee which I felt was the least they could do for the lying salesman but the office rep. felt that was enough and that I still owed the $119. It seems really odd to me that the company would not want to solve this problem just from a PR point of ********* is sad that they do not have any integrity. I do and I refuse to pay.

              Fast Action Pest Control Response

              09/20/2023

              Good Afternoon,

              In regards to this claim customer admits they signed for a one year agreement. If a customer only wanted a onetime service that is what we would of done. The cost for that is $329 not $50. All Customer are called and sent a welcome to fast action  letter going over the service agreement. Attached is what was sent to the customer.

              Welcome to **********************!  We wanted to reach out to welcome you to our service and thank you for choosing us for your pest needs!  We know you have a lot of choices and we plan to make your decision to choose a local, family owned company the right one. 
              At Fast Action, we pride ourselves on quick response and quality service.  Your satisfaction is our job, so please know that throughout your year long agreement which includes the scheduled initial service and six regular services, we are committed to return to your property anytime free of charge.  Your regular service is set to occur every three months(quarterly).   Your discounted initial is just $50.  Your regular service is only $119 quarterly and will begin approximately 30 days after the initial clean out service.  Your billing frequency and schedule will match the signed agreement on file.  Our regular services combine the latest treatment methods with our signature back fence to home to curbside dewebbing, wasp nest knock down, and more.  If problems exist within the home, our highly trained technicians will take special care to rid these intruding pests by combining the latest technology and techniques.  After the initial year, the service will continue service to service for as long as you continue choosing Fast Action.  As stated in the agreement, any cancellation before the initial year is complete will result in a charge of $100 or the discount off the standard initial service price, whichever is less. 
              Again, we know you have choices in your pest service and we will strive to earn our keep.  We just ask that you let us know if something is missing and we will return free of charge to address it at the earliest convenience.  Also, for your convenience, Fast Action offers additional services at a separate charge if you ever encounter termites, bird nesting issues, rodent exclusion, and more.

              The customer did not notify us until after her second service was completed and stated she thought it was a one time service. we waived the cancel fee but not the service fee since we did completed the service and she new she signed for a one year service.. I think we were pretty fair by waiving the cancel fee since she stated there was a misunderstanding but we will not waive the service fee.

               

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