This business is not BBB accredited.
Phone: (530) 878-3800 View Additional Phone Numbers 1297 Meadow Lane, Meadow Vista, CA 95722
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"Rocklin's Patio & Stove Center"
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sunroom Systems include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 00648509.
Type of Entity
Business ManagementMr. Joseph Rinaldi, Owner
Patio & Deck Builders Construction & Remodeling Services
Products & Services
We offer Ultra Tek Patio Covers- open lattice and solid styles, Solara adjustable patio covers. Wood, Gas, Pellet Stoves, Inserts and more. Chimney sweeping, fireplace and wood, gas, pellet, repair and service
Industry TipsHiring a Contractor in California: Essential Tips
THIS LOCATION IS NOT BBB ACCREDITED
1297 Meadow Lane
Meadow Vista, CA 95722 Directions
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Additional Phone Numbers
- (916) 632-3800(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: The contractor is not performing according to our contract. We signed a contract on Jan 26, 2014 for a sunroom addition. There were some understandable delays in obtaining permits but the permits were obtained several weeks ago and substantial work has not begun on the project. I was told there was a death in the extended family. Then I was told there was a delay in obtaining concrete. Then I was told the sunroom was not built yet. The contractor today told me he was depressed and wanted to leave the country because he does not like the USA anymore. He also called on my answering device and offered a full refund. When I asked him to go ahead and refund the money , the then said he could not and he would go bankrupt. He offered to meet again over the weekend, but could not resolve this issue over the phone. I have paid $12,000 and do not have the sunroom and only an area that was dug out for concrete and a moved water faucet. I asked for a discount due to the delays and he said he could not offer that to me over the phone. The contractor's cell phone has not been working for 2 weeks, he said it was stolen.
Desired Settlement: The contractor offered a full refund and I wish to accept that offer. Clearly he is not reliable in performing the work. I have a voice recording of his call on my answering device offering the refund.
Consumer Response: Consumer states an agreement was reached and contract is in the process of being fulfilled.