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Phone: (530) 644-2956 Fax: (530) 644-2956 View Additional Phone Numbers
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Referable Painting include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 744684.
Type of Entity
Business ManagementMr. Tom Carlson, Owner Mrs. Kathy Carlson, Office Manager
Painting Contractors Painting - Faux Finishing Commercial Painting Contractor Hand Painting & Decorating
Products & Services
Referable Painting offers the following product(s): Company offers painting services.
Alternate Business NamesTom Carlson
Industry TipsHiring a Contractor in California: Essential Tips
THIS LOCATION IS NOT BBB ACCREDITED
Placerville, CA 95667 Directions
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Additional Phone Numbers
- (530) 409-0165(Phone)
- (800) 288-0195(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: My neighbor is have the outside of their house painted byReferable Painting. While we were gone for the day, the house was pressure washed, leaving paint chips all over my deck, sidewalkand planter area. As it was dark when we got home, this was notnotice till the morning. When the painter arrived, I told him I would appreciate if he would clean up the mess. His reply was " I betyou would, don't get all ruffled, I'm just getting started" he the suggestedI call the cops, and went about his work. He is EXTREMELY RUDE!!
Desired Settlement: I want any mess on my property, resulting from the painting of my neighbors house, to be cleaned up daily, and for the painterto keep his rude mouth shut!
These allegations are false and are merely a retaliation from the complainant. It is not a viable review of my business.
First some history... This irrationally acting neighbor and the customer have a very long history of disputes. The police have been called out many times, a restraining order was issued against the complainant.
Pursuant to the matter, I apologized for any mess that may have happened, I offered to clean up any mess but was told "I had my chance and it was too late now". This was all in front of a policeman.
Update... The parties went back to court last week. I was told that the presiding judge exclaimed that the the neighbor was "acting childishly". The side of the house facing the neighbor's house remains unpainted because of this condition between the two parties. Unfortunately, my business got caught between the Hatfield's and McCoy's.
I am rejecting this response because:my
#1 my relationship with my neighbor is between me and my nieghbor
#2 I do not have a restraining order on me, and am quite offended by the statement
it seems that *** ******** doesn't want to take responsibility for his action...
*** came on to my property without permission and while I was not home, he power washed an area that should have be scrapped first, then power washed, not very professional! He then decided to leave the mess. I asked him the following morning, and once again before he left for the day to clean it up. He was extremely rude, and never came over to take care of the problem. The following morning *** came over with a blower and a power cord, and said he had a mess to clean up, I told him if he was going to use a blower, he could get off my property, as using a blower on my deck with all my plants was not an option. *** get extremely rude, started waving his hands in my face, telling me what a miserable person I was. I did file a complaint with the police, they came out, and said it was a civil matter. *** has yet to apologize, and clean up the mess. Once again...*** needs to take responsibility for his poor choices
Business Response: Business states that the pending consumer issues have been taken care of and considers the matter resolved.