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BBB Accredited Business since
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We arrange private shore excursions and day trips.
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A BBB Accredited Business since
BBB has determined that Travels with Friends, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Travels with Friends, LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
ATTORNEY GENERAL'S OFFICE (CALIFORNIA)
P.O. Box 944255, Sacramento CA 95814
Phone Number: (800) 952-5225
The number is 2065029.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Steven Hurley, Partner
Online Travel Agency Travel Agencies & Bureaus
Method(s) of PaymentVisa, MasterCard, American Express, Discover or bank transfer.
Refund and Exchange PolicyCancellation 15 or more days in advance- Tours are refundable up to 15 days before the date of the tour. Each tour refund is subject to a $30 USD administration fee. That fee will be deducted from the refund amount of each canceled tour. Only the client or their authorized Travel Agent may make a cancellation. We cannot honor cancellation requests from your cruise line or its employees. All cancellations must be requested in writing by email or fax.
Cancellation 14 or fewer days in advance- At 14 days before a tour, destination time, all tours become non-refundable. There are no refunds, partial or otherwise, based on one or more members of your private group being unable to join the tour for any reason.
Cancellations Due to Cruise Ship No Show- Travels with Friends LLC (dba Private Shore Trips) will honor a refund if your cruise line does not come into port due to severe weather, mechanical problems or political unrest. In these cases a full refund is honored less the $30 USD administrative fee. To receive a refund for these rare cases, the customer or their travel agent must submit the refund request in writing by email or fax within 7 days after the tour date.
Alternate Business NamesPrivate Guides in Europe by Travels with Friends Private Shore Trips by Travels with Friends
Products & Services
Travels with Friends LLC is a US based travel agency.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview