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Find a Location

Colonial Van & Storage, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Colonial Van & Storage, Inc.

      6001 88th St Ste A Sacramento, CA 95828-1134

      BBB Accredited Business
    • Colonial Van & Storage, Inc.

      150 S Stanford Way Sparks, NV 89431

    • Colonial Van & Storage, Inc.

      214 Broadway St Fresno, CA 93721-3103

    • Colonial Van & Storage, Inc.

      415 3rd St Hanford Hanford, CA 93230

    • Colonial Van & Storage, Inc.

      5901 88th St Ste 700 Sacramento, CA 95828-1121

      BBB Accredited Business

    Business ProfileforColonial Van & Storage, Inc.

    Moving and Storage Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/1992

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Colonial Van & Storage, Inc offer residential and commercial moving services. 

    Products & Services

    Colonial Van & Storage, Inc. offer a wide range of moving and storage services.

    Business Details

    This is a multi-location business.

    Find a Location

    Colonial Van & Storage, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Colonial Van & Storage, Inc.

        6001 88th St Ste A Sacramento, CA 95828-1134

        BBB Accredited Business
      • Colonial Van & Storage, Inc.

        150 S Stanford Way Sparks, NV 89431

      • Colonial Van & Storage, Inc.

        214 Broadway St Fresno, CA 93721-3103

      • Colonial Van & Storage, Inc.

        415 3rd St Hanford Hanford, CA 93230

      • Colonial Van & Storage, Inc.

        5901 88th St Ste 700 Sacramento, CA 95828-1121

        BBB Accredited Business
      Location of This Business
      6001 88th St Ste A, Sacramento, CA 95828-1134
      BBB File Opened:
      12/4/1990
      Years in Business:
      53
      Business Started:
      12/17/1970
      Business Incorporated:
      12/17/1970
      Accredited Since:
      5/21/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0099536 for this business, issued by California Public Utilities Commission- CPUC

      These agencies may include:

      California Public Utilities Commission- CPUC

      505 Van Ness Ave Rm 4300

      San Francisco CA 94102

      (800) 649-7570

      BBB records show a license number of 2973 for this business, issued by Surface Transportation Board

      These agencies may include:

      Surface Transportation Board

      395 E St SW

      Washington DC 20423

      (202) 245-0245

      http://www.stb.dot.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Doug Welton, CEO
      • Ms. Dawn M. Porter, CFO
      • Mr. David P Cabrall III, COO
      Contact Information

      Principal

      • Mr. Doug Welton, CEO
      • Mr. David P Cabrall III, COO

      Customer Contact

      • Mr. Doug Welton, CEO
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/31/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      Colonial Van & Storage moved me from ****, ********** to ***********, ** on March.4, 2023 Shipper # ************ Upon arrival my Marble top coffee table was crushed on top, all four legs are scratched up so bad, and missing caster on one leg, missing hardware to my TV Cabinet, when I ask the driver where was all my hardware to my tv cabinet, he didn't know. I filed a claim with them and it was denied. I didn't get not even as much as apology.Also I moved again from ***********, ** to *******, ** on May. 6, 2023 Shipper # ************ same movers and upon arrival my Dinette Table set was damaged and I let the driver know at that time when unloading. I filed a claim and they denied my claim. I have over $2300.00 of damages. My furniture is less than two years old. I am so upset that they did not care how they handled all my belongings and even the boxes that said fragile! They did not care at all. I do not deserve to be treated like Oh well, we made are money so Goodbye. Totally unfair! The driver told me that the Dispatcher told him not to deliver my goods because he didn't think I was going to pay for my move, how embarrassing is that. Also I let ************************* the dispatcher know I was given no paperwork to sign from the Driver ***** when they loaded my stuff up in ***********, ** and ****** said: Don't tell me that you are scaring me. I said its true, I never signed anything or was given any paperwork.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessica B

      5 stars

      03/18/2024

      Both ***** (Relocation Specialist Colonial Van & Storage, Inc.,Agent for Allied *** Lines) and ***** (Atlas ********************************* *********), agents for Allied, exceeded my expectations and made the overall experience moving across the country exceptional!!! I also would like to mention ***** who worked alongside ***** to pack my home onto the truck in **********. They were very professional and handled my belongings with remarkable care. Allied was not the lowest bid, but from the beginning I knew this company was the right choice! ***** made an immediate trip to my home and provided me with a reasonable estimate to load, carry, and unload my belongings from ********** to ********. We worked out a few of the costs and I could not have been happier with the quality of service I received. Both ***** and ***** stayed in constant contact with me, they disclosed every peice of information about my move timely and accurately. I was really impressed to find out ***** was with my belongings start to finish! There was no wondering where my belongings were or where they were, ***** stayed in close contact with me at every stage of my move. He never missed a call and his communication was impeccable! I made my choice on movers because of my first interaction with ***** and was completely blown away with how personal my moving experience was! My belongings arrived in ******** in exceptional condition and extremely timely, thanks to your team!!!

      Colonial Van & Storage, Inc. Response

      03/25/2024

      We're glad to hear that ******* was pleased with her move.  We constantly strive for customer satisfaction.

      Thanks for the ********************************************** Storage, Inc.

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

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