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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
We offer for residential, commercial, industrial, and outdoor lighting products at Lofings Lighting. If you are starting a project visit our showroom and design center. We have bathroom lights and fans, ceiling lights and fans, wall lights, chandeliers, sconces, outdoor lighting, and various home décor products from a comprehensive catalog of manufacturers and styles.
We have many products that can offer lighting control and energy efficient lighting options.
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A BBB Accredited Business since
BBB has determined that Lofings Lighting, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Donald Lofing, Vice President Ms. Wendy Lofing, Treasurer
Lighting Fixtures - Retail Window Shades Landscape Lighting Lighting Fixtures - Wholesale & Manufacturers Lights Bulbs & Tubes Lighting Consultants Fans - Household Lamps & Lamp Shades - Retail
Products & Services
Lofings Lighting, Inc. sells the following brand(s): Adorne, Casablanca Ceiling Fans, Cooper Lighting, Diode LED, Emerson Ceiling Fans, Fanimation Ceiling Fans, George Kovacs, Hinkley Lighting, Kichler Lighting, LBL lighting, Legrand, Lutron, Metropolitan Lighting, Minka Aire, Minka Lavery, Modern Forms, Philips Lighting, Quoizel Lighting, Tech Lighting, Visual Comfort, WAC lighting
Lofings Lighting, Inc. offers the following product(s): bath lighting, ceiling fans, chandeliers, dimming products, dimming systems, interior lighting fixtures, landscape lighting, pendant lighting, recessed lighting, track lighting, wall sconces
Method(s) of PaymentCash, Check, Debit Card, Visa, Master Charge, American Express and Discover
Refund and Exchange Policy
We accept returnable products within 30 days of receipt of the product if they are in the original packaging (including all packaging materials and accessories). The items must be suitable for resale. The customer will be refunded (less the shipping costs and a 25% restocking fee) once we have received the returned item and inspected said item for damage. Items returned will be issued a refund via the same payment method used to purchase the item.
Merchandise that has been installed, altered or damaged in any way does not qualify for return or refund.
To return a product, you must request an RMA number prior to returning the product. Products without a valid RMA number will be refused from the shipper. An RMA may be requested online or by contacting our customer service either via email or by calling916-442-3582. Once we issue an RMA, we must receive the product within 10 days or no refunds will be given.
Merchandise must be returned and shipped at customer's expense.
The following types of items and orders do not qualify for returns or refund.
Customized products, large orders (10 or more of the same item).
Orders totalling more then $2,000.
Discount or clearance products, except for damaged or defective shipments.
When returning any item, please be sure to pack the product properly. We recommend that you purchase shipping insurance. We cannot provide a refund for any product received in our warehouse in damaged condition. In such a case, you must file a claim with the shipping company and advise us as what to do with the damaged product. We will hold your product for 45 days, after which the product will be destroyed.
Products & Services
Lofings Lighting, Inc. specializes in residential, industrial, and outdoor lighting products.
2121 J St
Sacramento, CA 95816 (800) 964-3403 (916) 591-7764 (916) 442-3582 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Phone Numbers
- (800) 964-3403(Phone)
- (916) 591-7764(Phone)
Additional Email Addresses
- - Customer Service
- - Communication/Mass Email
- - eQuote
- - Technical Support
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.