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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Sharif 's Jewelers include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Mahmoud Sharif, President Mr. Hazem Sharif, Vice President
Jewelers - Retail
Alternate Business NamesSharif Financial Corporation
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Additional Phone Numbers
- (916) 353-1982(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I bought a diamond from this company. I decided that it was not of my liking and asked for an exchange. They misled me by telling me this was an interest free purchase, and would exchange my diamond for a better suitable product at the same cost. After several months of waiting for the company to deliver a suitable exchange, they told me it would be 11 thousand dollars more. After getting the run around for several months about my exchange, and having the setting, also purchased from them, fracture after only one month, I finally decided to give up and return the diamond. They told me it had been too long for a refund even though it was they who kept putting me off for all those months pushing me out of the return window. They then told me that they would only credit my account three quarters of the purchase price in order for them to recover the sales "fees". They told me that the finance process actually cost 17.9% which was, in fact, part of the final sale price. They also, asked for me to pay an amount that actually covered the sales tax they had to pay to the state. I have been so emotionally depressed, from all the hassle and from being scammed out of 22 thousand dollars, I've been forced to seek professional psychiatric help.
Desired Settlement: I would like this matter to be resolved by returning their diamond and by receiving a complete refund of all money spent on their product.
By the grace of God, this company was able to resolve my issue and confirmed that. I would like to please retract my complaint. Please call me for instructions. Like I said before, this has contributed to my severe depression and is documented by my doctor. Thank you kindly.