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BBB Accredited Business since

Hernandez IT Services, Inc.

Phone: (916) 585-3705 View Additional Phone Numbers   View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


At Hernandez IT Services, Inc., we strive to create long-lasting
relationships with our clients. Whether you have a single computer
and/or server or a multi-site enterprise, our support staff will make
sure your IT service needs are met and that you are happy with the
service we provide. As a Managed Service Provider, we do our best to eliminate problems before they exist.

For services that require us to be onsite, we currently are limited to
the areas in and around Citrus Heights, Davis, Elk Grove, Folsom,
Lincoln, Natomas, North Highlands, Rancho Cordova, Rocklin, Roseville,
Sacramento, and West Sacramento in California but will also travel to
most cities in Sacramento and surrounding counties.

Current areas of specialty include (but are not limited to):
IT Outsourcing/Managed IT Services (We are your IT team)
Database Administration and Design
Active Directory Services
System Administration
System Security
Web Design and Hosting
VoIP Services

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hernandez IT Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Hernandez IT Services, Inc. include:

  • Length of time business has been operating

Factors that raised the rating for Hernandez IT Services, Inc. include:

  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hernandez IT Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 03, 2014 Business started: 08/07/2013 in CA Business incorporated 01/22/2014 in CA
Type of Entity


Business Management
Mr. Antoine Hernandez , Owner
Contact Information
Principal: Mr. Antoine Hernandez , Owner
Business Category

Information Technology Services Computers Hardware, Software & Services Computers - Networks Computers - Service & Repair Computers - Sys Designers & Consult Computers - Programming Data Systems - Consultants & Designers Web Design Computers - Network Security Computers - Security Equip & Systems Internet - Web Hosting VOIP (Voice Over Internet Protocol) Sales & Service

Products & Services

Hernandez IT Services, Inc. sells the following brand(s): Cisco, Cisco, Dell, Dell, EMC, EMC, Hernandez IT Services, Hernandez IT Services, Inc., McAfee, McAfee, Microsoft, Microsoft, Symantec, Symantec, VMWare, VMWare

Hernandez IT Services, Inc. offers the following product(s): Company offers IT services. , Company offers IT services., Computer Products and related accessories, Computer Products and related accessories , IT Services, IT Services

Method(s) of Payment
All Major Credit Cards, Paypal, Cash

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.