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BBB Accredited Business since
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BBB Business Reviews may not be reproduced for sales or promotional purposes.
ID Card Group offers a full line of ID card equipment, supplies, and accessories at best prices guaranteed:
- Identification and access control products
- Promotional products for loyalty or membership programs
- Gift, payment, or phone cards
- Complete photo ID systems and starter kits
Industries such as business, schools, government, military, law enforcement, healthcare, gaming, hospitality, trade shows/conventions, sports & entertainment and more choose ID Card Group for its selection, expert service, and low price guarantee.
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A BBB Accredited Business since
BBB has determined that ID Card Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for ID Card Group include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Jim House, General Manager
Identification Equipment & Supplies Identification Card Service Office Supplies Badges - Manufacturer Supplies
Products & Services
ID Card Group sells the following brand(s): Datacard, Evolis, Fargo/HID, IDP, Magicard, Zebra
ID Card Group offers the following product(s): Badge holders and reels, Card design software, Card printer supplies - blank PVC cards, HID cards, CASI-Rusco proximity cards & keyfobs, printer ribbons, overlaminates, cleaning supplies, Data capture devices, Lanyards, Printer systems, Top Rated ID card & badge printers, Visitor ID supplies
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|S||:||8:00 AM - 5:00 PM|
Refund and Exchange PolicyTo prevent any dissatisfaction or returns ID Card Group offers free sales support to ensure you are getting the product you desire. Please contact us at (877) 868-0012 or firstname.lastname@example.org with any questions you may have.
ID Card Group offers a 30-day return policy on selected items based on manufacturer return
policies. All returns require a Return Merchandise Authorization (RMA). To make a return, please contact us for an authorization (RMA); we would be happy to assist you.
All products returned MUST be 100% complete:
- Contain ALL original boxes and packing materials
- Have original UPC codes on the manufacturer boxes
- Contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.
ID Card Group does not accept returns on any of the following:
- Custom Order Items
- ID Systems
- Access Control products
- Opened Software
- Opened Ribbons
- Opened Accessories
All orders are subject to a 20% restocking/processing fee.
Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to ID Card Group on returned items, and ID Card Group will pay the shipping charges on the replacement or exchange item(s) going back. If you received free shipping on your purchased item(s), the original shipping charge will be deducted from your credit when an item is returned.
ID Card Group recommends you fully insure your return shipment in the case it is lost or damaged. (For your protection use a carrier that can provide you with proof of delivery for your protection.) Returns without an authorization (RMA) will not be accepted.
Products & Services
ID Card Group is an online supplier of ID card printers supplies and accessories including badge holders, badge reels, id
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview