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Description

Northern California Home Inspections is a highly qualified, certified residential home inspection company with over 30 years experience in the construction and inspection industries. Our continued efforts to excel keep us at the top of inspection cos


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Northern California Home Inspection meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Northern California Home Inspection include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

10 Customer Reviews on Northern California Home Inspection
Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 10

Additional Information

BBB file opened: June 26, 2013 Business started: 05/11/2009 in CA
Type of Entity

Sole Proprietorship

Business Management
Mr. Richard Hester, Owner
Contact Information
Principal: Mr. Richard Hester, Owner
Business Category

Home Inspection Service

Refund and Exchange Policy
Northern Calif. Home Inspections offers a 100% guaranty on al their inspections. We will pay another inspector of your choice up to the total amount that you paid us if for any reason you are not satisfied with the work we performed for you.
Products & Services

Northern Calif. Home Inspections offers complete and transparent home inspections reports that allow all parties involved in a real estate transaction to be dealing with the same facts. We are certified by ASHI, CREIA, NACHI and the EPA.

Industry Tips
Hiring a Professional to Inspect a Property

Customer Review Rating plus BBB Rating Summary

Northern California Home Inspection has received 5 out of 5 stars based on 10 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.