Find us on Google+
Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Ten years ago, A Main
Hobbies embarked on a mission to build the greatest RC hobby store on
the planet, pairing the widest selection of RC Planes, RC Helicopters,
RC Cars, and Multi Rotor Drones in the world, with industry leading
service and support.
The mission of the  all-new AMain Performance Sports & Hobbies is to be the destination for all your Performance Sports and Hobby needs. We are proud to announce our expansion into road
bicycles, mountain bikes and cyclocross. Whether you’re new to the
hobby or an extreme enthusiast, a downhill junky or pain loving
triathlete, you can rest assured our team of passionate experts and
professionals will check, double-check and triple-check your order, and
provide the best before- and after-sale support in the industry.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AMain.com, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for AMain.com, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

2 Customer Reviews on AMain.com, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: May 17, 2007 Business started: 05/01/2004 in CA Business incorporated 02/03/2006 in CA
Type of Entity

Corporation

Business Management
Mrs. Kelly Bennett, CPO Mr. Kendall Bennett, CEO Mr. Kevin Kiser, CFO
Business Category

Hobby & Model Construction Supplies - Retail Online Retailer Retail Stores Sports & Recreation Bicycle - Dealers Bicycles - Repair

Products & Services

AMain.com, Inc. offers the following product(s): remote control airplanes, remote control cars, remote control helicopters, remote control trucks

Method(s) of Payment
Visa, Mastercard, Discover, AMEX, Paypal
Refund and Exchange Policy

AMain Performance Sports & Hobbies wants you to be completely satisfied with your shopping experience. If, for any reason, you don't like or change your mind about an item you purchased from AMain Performance Sports & Hobbies, you may return New and Unused merchandise (with original contents and packaging) within the return period listed below, from the original date of purchase for store credit or a refund to the original payment method. AMain Performance Sports & Hobbies reserves the right to charge a restocking fee of 15% on any merchandise returned and refunded to the original payment method.

Customers & VIP Basic Members = 30 day returns

VIP Silver Members: = 60 day returns

VIP Gold Members = 90 day returns

VIP Platinum Members = 365 day returns

Alternate Business Names
A Main Hobbies AMain Cycling AMain Performance Sports & Hobbies
Products & Services

AMain.com, Inc. offers the following product(s): Bicycle frames, Bicycle components, Bicycle Gear and Apparel, Drones, Radio Control Cars and Trucks, Helicopters, Airplanes, Parts and AccessoriesMethod(s) of PaymentVisa, Mastercard, Discover, AMEX, Paypal

Industry Tips
How to Spot a Fake Online Business Shopping Online, By Catalog, Mail, or Telephone

Customer Review Rating plus BBB Rating Summary

AMain.com, Inc. has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.