This business is not BBB accredited.

Kings Garage Door

Phone: (916) 806-8397 6428 Sol Way, Citrus Heights, CA 95621 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Kings Garage Door include:

  • Failure to respond to 1 complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kings Garage Door
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 27, 2007 Business started: 09/21/2004 Business started locally: 09/21/2004
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 00973291.

Type of Entity

Sole Proprietorship

Business Management
Mr. Oleg Kalenyuk, Owner
Contact Information
Principal: Mr. Oleg Kalenyuk, Owner
Business Category

Garage Doors & Openers Gates

Additional Locations


    6428 Sol Way

    Citrus Heights, CA 95621 (916) 806-8397


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/23/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I called garage king to fix my door after I closed the door on a tool box. I bent the arm that connects the door to the rail it slides on. The person that came out looked at my situation for less than 5 seconds and said the entire unit needed to be replaced. I told him no, and to just replace the bent arm. A month later it still works fine. I called the owner to complain about the overzealous employee, that's where I found out that I overpaid by 10$, I was promised reimbursement by the owner called him 3 times he says he will come by but never did. Not only that his rip off employee hides his unethical ways behind a 8year old boy who he brought to the job.

Desired Settlement: I would now like reimbursement of 50$ because that part cost no more that 10 and ur employee is worth less than that.

10/30/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Business attempted to fix garage door opener but didn't fully repair. Won't return to finish job.Business broke the equipment and doesn't want to fix. On or about 10/5/13, King's Garage Door, Inc. attempted to fix garage door opener but did not fully fix it. On or about 10/16/13, a mechanic returned and examined the equipment without fixing anything. Next, despite several requests they refuse to return to finish the job. The most reasonable conclusion I can draw is that King's Garage broke the equipment and does not want to do the responsible thing and fix it. Payment amount was $100. Payment was made in cash.

Desired Settlement: I seek to have the business finish the job (i.e., so that the opener responds properly to our remotes) or provide me with a refund.

Business Response: Final Consumer Response
Due to your system, this business resolved the complaint today. Thank you, **** ******

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Kings Garage Door
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)