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          Buy Direct Cabinets & Furniture has 1 locations, listed below.

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            Business ProfileforBuy Direct Cabinets & Furniture

            Furniture Stores

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            2/10/2011
            Years in Business:
            15
            Business Started:
            1/1/2009
            Business Started Locally:
            1/1/2009
            Type of Entity:
            Sole Proprietorship

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Gary T

            1 star

            02/16/2023

            Back in July of 2022 my wife and I hired Buy Direct Cabinets to help us with our home remodel which consisted of demoing our existing flooring and old cabinets. It became obvious very quickly that they lacked experience. I would constantly have to stop my electrical work to re-do what they had done wrong. They made poor choices and very shoddy work. Their actual work days were ad hoc as they would show up whenever sometimes two or three days and became more infrequent once a week , once every two weeks and longer. Their work day when they did show they would arrive around 10am then work for an hour take their breaks then an hour later it was time for lunch return after an hour sometimes longer and then leave at 2:30pm when their day ended. They didn't even bother to clean up at they end of their day. We occupied the home at the time and we always had to put on our shoes as there were nails and staples everywhere but I always managed to get several nails through the soles of my shoes into my feet. Each and every time they came on site they created new problems and always having to re-do their previous work or they wouldn't fix problems correctly which is where I came in to stop my work I needed to complete to fix their mistakes. Our expensive Quartzite they cracked two of our countertops which had to be completely ripped out. The countertop column cabinets they did were different widths and they had the rain glass on the doors one facing in the outer facing out. Multiple cabinets with glass had them going with the texture to smooth side reversed. We are on a raised floor and they had our cabinets attached to their bases by small screws which would have never supported the weight of a heavy quartzite counter tops. The other issues I had with this company is they wanted 50% of the job up front and the balance before the job was completed. I'm pretty sure in the ******************* this is not legal so they must somehow get around these work progress payments.

            Local BBB

            BBB of Northeast California

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