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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Frank's Auto Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This business is using BBB's [logo/name/etc] on [source of advertising]. This business is not Accredited with BBB.
We contacted the business on DATE(s) requesting that they remove reference to BBB from their advertising. As of today's date, the business has failed to comply with our requests.
The name “Better Business Bureau” (BBB) is a federally registered trademark owned by the Council of Better Business Bureaus, Inc. (CBBB) (Reg. Nos. 566.415, 969.847 and 971.579). The BBB Logo is a federally registered trademark owned by the Council of Better Business Bureaus, Inc. (Reg. No. 749.915). The mark is licensed for use only by Accredited Businesses of the BBB and may not be used in any manner without the express permission of the Better Business Bureaus. This use of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureaus, Inc.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Frank's Auto Repair include:
- 6 complaint(s) filed against business
- Length of time business has been operating
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
This business has No Rating due to the issues outlined below.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementFrancis Beacon, Acting President
Food - Sales & Delivery Ice Cream & Frozen Desserts - Dealers Food Products Food & Beverage Services
Products & Services
Frank's Auto Repair sells the following brand(s): brands, brands, like, like, List, List, sell, sell, the, the, this., this., you, you
Frank's Auto Repair offers the following product(s): like, List, List, products, products, sell, sell, the, the, this., this., you, you
Method(s) of PaymentThis area should contain a short, neutral explanation of the payment methods accepted by the business.
Refund and Exchange PolicyThis area should contain a short, neutral explanation of the refund & exchange policy the business uses.
This is the additional information section. This section may be used to report investigations-related information that does not fall under one of the other default categories. Alternatively, general or industry-based advice to consumers should appear here.
TESTING TESTING 1 2 3
General industry-based advice should be displayed here. This may be pre-assigned by TOB, chosen from a drop down in the custom text section, or inserted manually. Make sure to apply industry tip advice to ALL businesses in a given industry.
As of DATE, it is our understanding that this company is not licensed with the California Contractors State License Board. Any company or individual providing SERVICE TYPE services may not charge more than $500 without a contractor license. For more information, visit the <a href="http://www.cslb.ca.gov/Consumers/ReportUnlicensedActivity/WhatIsIllegalContractorActivity.asp">Contractors State License Board website</a>.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview