BBB Business Review

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This business is not BBB accredited.

US Educational Financial Solutions, Inc.

Phone: (888) 359-7755 Fax: (888) 669-9711 View Additional Phone Numbers 970 Reserve Dr Ste 201, Roseville, CA 95678 http://www.usefs.com


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Description

This business provides education about personal finances and access to discount programs. The company also provides referral services for clients needing debt relief services to third party debt management companies.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for US Educational Financial Solutions, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 11

Additional Complaint Information

Complainants generally allege that they are unclear about the products and services they are billed for by the business. Complainants typically explain that they believe that they signed up for credit or debt management services with the company.

The company generally responds by explaining that they provide a "Wealth Accumulation System" which includes informational booklets and CDs about managing their finances; telephone coaching sessions; and access to discount programs. The company states their services are thoroughly explained and agreed to by the complainant.

Customer Reviews Summary Read customer reviews

13 Customer Reviews on US Educational Financial Solutions, Inc.
Customer Experience Total Customer Reviews
Positive Experience 12
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 13

Additional Information

BBB file opened: April 03, 2012 Business started: 10/28/2010 in CA Business started locally: 10/28/2010 Business incorporated 10/28/2010 in CA
Type of Entity

Corporation

Business Management
Mr. William Osborne, Owner/President Mr. Jason Bartlett, Vice President
Contact Information
Principal: Mr. William Osborne, Owner/President
Business Category

Financial Planning Consultants Financial Planning Kit Referral - Debt Relief Services

Alternate Business Names
USEFS, Inc.
Additional Information

According to our records Jason Bartlett, principle of US Education Financial Solutions, Inc., is also a principle of the company JKB Financial, Inc.

On January 11, 2011 the Bureau of Real Estate filed an Accusation against JKB Financial, Inc. alleging various violations regarding the recording, reconciliation, and accounting of client trust funds. The Accusation also alleges the company collected advance fees without receiving a "No Objection Letter" from the BRE. Additionally, the accusation alleges that JKB conducted business under the fictitious business name American Modification Services without first registering the name with the Bureau of Real Estate, and conducted real estate business without registering a designated officer/broker of record as required. Incorporating these allegations, the accusation further alleges that the respondents failed to supervise and were negligent and/or incompetent when performing acts requiring a real estate license.

On June 3, 2014, the Bureau of Real Estate (BRE) issued a decision which became effective July 8, 2014. As a result, Barlett’s broker license no. 01724823 was revoked. However, the right to a restricted broker license was granted to him dependent on his agreement to certain terms and conditions. The decision also notes that JKB’s corporate real estate broker license no. 01865786 was voluntarily surrendered.

For more information visit JKB Financial, Inc.'s BBB Business Review.

Products & Services

This business provides a "Wealth Accumulation System" which includes CDs and booklets discussing how to better manage one's personal finances. The company also provides access to online tutorials about the topic of finances, access to discount programs, and regular coaching calls to its customers.


Customer Review Rating plus BBB Rating Summary

US Educational Financial Solutions, Inc. has received 4.9 out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.