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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Everbuying.com include:
- 37 complaint(s) filed against business
- Failure to respond to 1 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
- Advertising issues found by BBB
Factors that raised the rating for Everbuying.com include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||37|
Additional Complaint Information
BBB files contain a pattern of complaints alleging that deliveries exceed shipping times stated by the company, or defective merchandise is received. Customers also indicate that they are unable to reach the company by phone or email to inquire about the status of orders or request refunds.
The company typically responds by explaining the reasons for delayed shipping and delivering products. In other cases they issue refunds or offer to replace defective merchandise.
We wrote the business on July 23, 2014 and July 30, 2014, requesting they provide to us steps they are taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our request.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||93|
Type of Entity
Business ManagementMaple Lee, Customer Service Manager
Electronic Equipment & Supplies - Dealers Online Retailer
Products & Services
Everbuying.com offers the following product(s): Company offers online wholesale retail for electronics.
As of November 6, 2012, the company reports an address of 1212 Alvarado Ave, Davis, CA 95616. Mail sent to this address was returned on May 31, 2012. Better Business Bureau has been unable to verify the business is located at this address.
Industry TipsShopping Online, By Catalog, Mail, or Telephone
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview