Find us on Google+

BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

When you need a reliable team of Sacramento, CA, electricians to respond quickly and efficiently to your home or business, you can always call on Priority 1 Electric. For over 20 years, we've been
handling residential and commercial jobs big and small. From fixing breaker boxes to complete rewiring projects, we have the experience and equipment to fulfill all of your electrical needs. You'll never be left in the dark when we're on the job for you. It doesn't matter what time of day or night you experience an emergency: we're available to you with 24-7 response. As a locally owned and operated
company, we believe in providing quick responses and high-quality work to each of our customers. You can schedule an appointment with us at your convenience seven days per week. When you chose to work with us, our certified electricians will answer all of your questions and they won't leave until you're satisfied with the results. That's part of our commitment to your satisfaction. Electrical problems don't wait until it's convenient to appear. When they do, know that you have Sacramento, CA, electricians at Priority 1 Electric who are ready to help. Even if you don't have an immediate problem, it's never a bad idea to have a knowledgeable professional check your wiring for problems or a routine upgrade from time to time. Regardless of the situation, you have someone to call whenever you're concerned about the condition of your circuits or breakers. So please don't hesitate to contact us today.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Priority 1 Electric meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Priority 1 Electric include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Priority 1 Electric
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: February 18, 1993 Business started: 07/01/1992 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 657852.

Type of Entity

Sole Proprietorship

Business Management
Mr. Donald E. Kruse, Owner Ms. Rae A Murray, General Manager
Contact Information
Principal: Mr. Donald E. Kruse, Owner
Customer Contact: Ms. Rae A Murray, General Manager
Business Category

Contractor - Electrical Electricians Electricians - Commercial

Method(s) of Payment
All forms of payment.
Refund and Exchange Policy
When deciding on an electrical contractor you should keep in mind that Priority 1 Electric offers a 100% satisfaction guarantee on all worked performed and our services include 24/7 service. Our electricians are professionally certified and trained to solve all your electrical problems by providing up front pricing and all available options.  Priority 1 Electric holds a higher standard of service work with an UNBEATABLE GUARANTEE, we take the risk, you benefit. Priority 1 Electric serves the Sacramento and surrounding area (50 miles).

Products & Services

Priority 1 Electric specializes in 24 hour commercial and residential electrical service.

Industry Tips
Hiring a Contractor in California: Essential Tips

Customer Review Rating plus BBB Rating Summary

Priority 1 Electric has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.