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BBB Accredited Business since

Golden Coast Construction & Restoration

Phone: (800) 609-0232 Fax: (916) 253-6639 View Additional Phone Numbers 10600 Industrial Ave Ste 120, Roseville, CA 95678

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Golden Coast Construction & Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Golden Coast Construction & Restoration include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Golden Coast Construction & Restoration
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 09, 2011 Business started: 03/03/2004 in CA Business started locally: 03/03/2004 Business incorporated 03/03/2004 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 838443.

Type of Entity


Business Management
Mr. Alex Kotyakov, President Ms. Josanne English, Admin Mr. Mikhal Pshichenko, Assistant
Contact Information
Customer Contact: Ms. Josanne English, Admin
Principal: Mr. Alex Kotyakov, President
Business Category

Contractors - General Home Improvements Home Improvements - Additions Construction & Remodeling Services Fire & Water Damage Restoration

Products & Services

Golden Coast Construction & Restoration sells the following brand(s): James Hardie, LP Smartside

Industry Tips
Hiring a Contractor in California: Essential Tips Knowing Your Refund & Cancellation Rights

Additional Locations

  • 10600 Industrial Ave Ste 120

    Roseville, CA 95678 (800) 609-0232 (916) 517-0044


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/2/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Company was scheduled to begin siding install Monday October 5th. However, no one showed up nor called. Voice messages were not returned. Company is unreachable today - all calls go to voicemail. We have to date paid a $1000 deposit when contract was signed 8/11/15 as well as a materials fee of 724.89 on 9/24/15.

Desired Settlement: I would like the business to follow up. At this point we may just demand a refund to get a reputable business to install the siding.

Business Response:



Hi *** *************
I'm following up on a call I placed to you Friday afternoon. We responded to our customer directly and provided him with a resolution. The job is now complete and he is extremely satisfied with our end product. We had asked him about removing the complaint and he said he has not heard from BBB and is not sure what next steps are. How can we close this complaint? You can verify all the information with Mr. ***** himself. Please advise....


Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

I was impressed with the job performed by Golden Coast and sincerely appreciate your assistance.